Wednesday, March 4, 2009

The tipping point

Posted by Charles Ferruzza on Wed, Mar 4, 2009 at 12:57 PM

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Flickr: Agnieszka Mazus

As a former waiter, I've always been opposed to tip-pooling on general principal. Don't get me wrong -- I'm all for teamwork in the front of the house -- but an excellent veteran server with a lot of regular clients shouldn't be penalized by receiving the exact same tip-out as the lousiest waiter in the restaurant. That's one of the reasons that tip-pooling has never really caught on in Kamsas City. When New York-based restaurateur Lidia Bastianich opened her namesake restaurant in Kansas City's Crossroads, the policy was for servers to pool their tips. It didn't last too long.

A recent court decision in California was a victory for the pro-pooling faction -- in this case, the Dave & Buster's chain. A waiter filed suit opposing the practice of bartenders being included in the tip pool. At most restaurants, servers voluntarily give their bar staff a percentage of their tips. I've been on both sides of that deal and it's typically pretty fair. A Los Angeles Court of Appeals ruled against the waiter.

Even worse than tip-pooling is the stingy restaurant owner -- you know who you are -- who demands that the servers tip out to practically everyone in the restaurant. I worked for a cheapskate who insisted the servers tip out to the bartender and busboy and the dishwasher. One night the dishwasher walked out of the joint with more money than I did! 

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It is a well-known fact amongst the regulars and the long-term waistaff/bartenders at my local haunt that one of the busboys there makes more on average than anyone else in the joint. I once asked why he didn't move into a server position, he's so personable and funny. That's when I found out that due to the tip-outs, he makes a fortune a good amount of the time, since he's been there long enough, he's got the best shifts of anyone on the service team!

Knowing that he made more than my husband, who used to be the assistant kitchen manager there, killed me. I mean, yeah, I liked him, and know that he works hard, but c'mon! That was going just a bit overboard...

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Posted by Faith on 03/04/2009 at 4:02 PM
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