Wednesday, September 30, 2009

Starbucks goes back to the '80s with Via

Posted by Jonathan Bender on Wed, Sep 30, 2009 at 9:45 AM

via.093009_thumb_510x382.jpg
​Starbucks is hoping that a product from the past can bring the coffee chain into the future. Yesterday, the Seattle-based company rolled out a new instant coffee product -- Starbucks Via -- that it's been test-marketing for nearly eight months. 

If this were 1989 instead of 2009, I'd be excited about the prospects for Starbucks. But in reality, the age of instant coffee -- at least in the United States -- is likely well in the past. In addition, the cost -- nearly $1 per packet ($2.95 for a package of three) -- suggests that there is such a thing as premium instant coffee. That feels like a tough sell.

Initial reviews indicate that the flavor is somewhere between instant coffee and a cup of brewed coffee:

"I tried the medium and bold blends first black and then with milk, which is how I usually take my coffee. I found them both to have a decent normal coffee taste mixed with a funny taste that is not pleasant on the finish. The funny taste was worse with milk than black."

The slim packaging, which resembles a tube of raw or cane sugar, is a

good selling point, as is the massive distribution chain: Via will be sold at Starbucks' stores, Costcos and Targets. But although

there are a lot of opportunities in the $21 billion

worldwide instant coffee market,  you have to wonder if Starbucks

won't end up like Krispy Kreme: once a luxury good made by a company

that needed to go into bankruptcy to survive.

If the Starbucks

flavor can be recreated in an instant coffee package, there's less

reason to go to Starbucks. You could make the argument that ground

coffee from Starbucks is already widely available, but at least the idea of

premium ground coffee is a logical brand extension for the coffee

chain. Instant coffee? That idea sounds as stale as a day-old grocery

store donut.

[Image via Flickr: senor via]

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Anyway, I'm looking forward to this. I lived overseas a few years ago and drank a lot of instant coffee, as it was much more common. I actually started really liking it, partly because I could vary the flavor of it pretty easily. But it also actually tasted really good (I tended to prefer the Nescafe "bold" flavors). I don't know if Starbucks' instant coffee will be any good, but I think it's fair to at least give it a shot.

Instant coffee has come a LONG way since Taster's Choice.

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Posted by Amy on October 1, 2009 at 7:13 AM

Mr. Little is correct in stating that Krispy Kreme's parent corporation has never filed for bankruptcy. However, several franchisees have filed for bankruptcy in the past five years, which has led to a big contraction in the company's store base -- there are currently 89 company stores and 133 franchise locations in the United States as of August 2 -- according to a recent piece in The Wall Street Journal [http://online.wsj.com/article/...].

And as The Motley Fool noted this week [http://www.fool.com/investing/...] -- Krispy Kreme currently has cash on hand of $19.6 million and debts/obligations of $113.5 million -- not a strong position for any corporation.

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Posted by Jonathan Bender on September 30, 2009 at 12:58 PM

It never fails to amaze me when someone comes and comments on here like that.

its like someones whole job is to google certain phrases and then go comment on message boards, blogs, etc. about the topic. So weird.

Thanks for the clarification Mr. Little. Also, bring back the dozen hits/dozen donuts promotion with the Royals!

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Posted by Ryan on September 30, 2009 at 10:38 AM

Hi Jonathan - Interesting piece. However, thought your readers should know that Krispy Kreme Doughnuts Inc. has never filed for bankruptcy. Just wanted to make that clarification. Thanks.
Brian Little - Director of Corporate Communications for Krispy Kreme

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Posted by Brian Little on September 30, 2009 at 10:20 AM
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