Friday, November 13, 2009

A radio frequency ID tag with those fries, please

Posted by Jonathan Bender on Fri, Nov 13, 2009 at 11:13 AM

In the future, this sign might just read, 'Please have your cell phones out'
  • In the future, this sign might just read, 'Please have your cell phones out'

Fast food franchises have been testing mobile loyalty rewards and advertising programs for a few years, now. But soon, that system could know a lot more about your eating habits through radio frequency identification tag stickers on your cell phone.

A recent article in Near Field Communications World highlights pilot programs in place at McDonald's, Arby's, Qdoba, Dairy Queen and Dunkin' Donuts. Here's how the system, managed by mobile marketing company Tetherball, works:

Consumers who sign up for Tetherball's service are issued with an RFID tag that they affix to their mobile phone. The tag is activated by the customer by texting the ID number on the tag to a control centre. Then, each time they make a purchase at a participating retailer or food outlet, they are uniquely identified at either a contactless point-of-sale terminal or a dedicated kiosk so that they can gain or redeem loyalty points.
After reviewing your purchasing habits, Tetherball sends you coupons that are geographically targeted and order specific -- i.e., an offer for a free apple pie at the McDonald's next to your work.

It's a system that looks similar to the use of RFID-embedded chips

in Las Vegas casinos, which can be used to track a player's rate of

play in order to determine loyalty rewards and size up the amounts she

is betting. Swap out a comped room for a free soda with your next visit

to the fast-food counter, and you get the idea.


While it's a bit Enemy of the State-ish, it also feels like it's about time for fast food etablishments to start offering rewards programs. People tend to be extremely loyal to a given chain -- just start up a debate on The Whopper versus The Big Mac among burger lovers for a prime example. So, even if we have poor eating habits, we might as well get a free keychain or donut.  

[Image via Flickr: Mr. Bill]

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