She has several money quotes, the best of which is probably:
8. If your dessert says "homemade," it probably is. But it might be homemade at a bakery three miles away.Tip #1, from a waitress at a well-known pizza chain, is the most apt:
1. We're not allowed to tell our customers we don't like a dish. So if you ask your server how something is and she says, "It's one of our most popular dishes," chances are she doesn't like it.If your waiter equivocates or offers a sales-y quip such as "it's popular, most ordered, been on the menu for years," ask if they might suggest an alternative. That gives your server an out without forcing her to say a dish is truly bad.
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I have many thoughts on the matter (as I work in the restaurant industry), but think it wise to direct you to my favorite video blog right now - a waiter on YouTube who says what so many of us in the industry think and feel.
http://www.youtube.com/user/Yo...
He teaches people how to be better customers, and what to look out for when they are dining. He's funny, nice, angry, cute, bitter, and charming!
I've seen his channel grow in a matter of months from 20 subscribers to over 800... but I would like to see it grow even more. He deserves it, I think!