Thursday, March 4, 2010

Things We Hate: Fingers on the rims of glasses

Posted By on Thu, Mar 4, 2010 at 12:08 PM

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Stop the madness!

It's one of the first rules I learned working in the restaurant business: Never, ever, ever bring a glass to a table with your fingers anywhere near the rim. The first -- and last -- time I did that, a veteran waitress cuffed me upside the head. It's unhygienic, she told me, and undignified.

The proper way to bring any glass to a table is on a tray. Servers should lift the glass off the tray from the base of the glass (or in the case of stemmed glassware, from the stem), and set it carefully to the right of a patron's plate.

But we see this basic service crime committed over and over again in Kansas City, at fancy restaurants and low-down dumps. I blame the crime on poor training and neglectful managers -- but there's no excuse. Not even when a server is in the weeds, like the harried waitress who committed the indignity at Tasso's Greek Restaurant, which I reviewed this week. I didn't ask for a new glass, but I usually do. Other diners I know immediately ask for a straw -- and decide never to come back.

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