Thursday, September 23, 2010

Poll: Do you pull ahead at the drive-through if asked?

Posted By on Thu, Sep 23, 2010 at 10:45 AM

Drive-throughs are essentially assembly lines. And just as workers can be judged by the piece count they produce in an hour, drive-through window tellers (and franchises) can be rated on how quickly you make it in and out of the drive-through.

So when a drive-through attendant asks you to pull ahead and wait by the curb or in a parking spot, they're likely helping to boost their numbers by keeping the flow of customers moving behind you. It's at that moment when you're faced with a choice: play ball or put it in park.

Will you pull forward in the drive-through?Market Research

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