Wednesday, December 29, 2010

Tipping on to-go orders and that moment of regret

Posted by on Wed, Dec 29, 2010 at 11:00 AM

click to enlarge I'm mad. But I still love you, Winstead's.
  • I'm mad. But I still love you, Winstead's.

Money saved is money earned. And money tipped, well, that's money gone. And, Winstead's, I wish I had my $5 back.

I get it. I asked for 12 sandwiches. That's a large order. That's why I was glad to leave a tip. However, that was before I had to tell my father-in-law that he didn't have a burger because we were one item short. I didn't check the bag. That's on me. I left you a tip. That's also on me. But the regret I feel? That's all yours, Winstead's.

I think I now understand why readers in the past have suggested not tipping on carryout orders. When you discover a mistake with your order after the drive home, there's really no recompense. And while a mistake shouldn't negate a tip, it certainly impacts the amount.

But the money isn't even the issue. It's more the principle of rewarding someone for a job they failed to do properly. And it's a slippery slope because the likelihood of a mistake increases dramatically with a greater number of condiment permutations. At the same time, more effort is clearly required to both take and make that order.

Is my regret justified, or did I lose my right to be righteous when I failed to check the bag (rule number one) before getting home?

[Image via Flickr: pjinomaha]

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