Tuesday, April 26, 2011

Get to know your servers and bartenders courtesy of the Employee Lounge

Posted by Jonathan Bender on Tue, Apr 26, 2011 at 11:30 AM

Linh Trieu and Tina Magee-Jenks (right) are the voices behind the Employee Lounge.
  • Linh Trieu and Tina Magee-Jenks (right) are the voices behind the Employee Lounge.

You might be on a first-name basis with your server. But guess what? So is every other table. If you want to get to know the servers, hostesses and bartenders around town, you need to visit the Employee Lounge -- a new blog focused on the service industry from freelance graphic designer Linh Trieu and photographer Tina Magee-Jenks

Fat City caught up with the creative duo via e-mail to learn about the new virtual hangout for restaurant denizens that launched last month.

click to enlarge employee.lounge.blog.jpg

What prompted you to launch the Employee Lounge?

Linh: The Employee Lounge is an idea that my husband (George Vial)

and I kicked around for years. We talked about it more in a physical

sense, dreaming about opening up a restaurant and/or hangout where

Kansas City employees would relax and re-energize and then get back to

work. But instead, the Employee

Lounge became a blog about the service industry. They still have a place

to go check each other out, only it's virtual. It doesn't cost us

anything besides our time, and we still get to make a harebrained idea

into reality. I used to work with Tina's husband, Chris, and I

knew she was building her freelance photography business, so I asked her

to partner up with me.


Tina: Well,

Linh is what prompted me. We work really well together. Our

personalities just click. We have

so much fun when we're out interviewing and shooting. There's always a lot of laughter ... and what more could you ask for? 


Why focus on people in the service industry? 


Linh: I chose the service industry because I used to

work in it. My parents owned restaurants for about 20 years. Throughout

high school and college, I was a busser, a server, a hostess, and no

matter what position I held, somehow I still got stuck cleaning the

bathrooms. I met my husband and a lot of friends through my restaurant

jobs, so it's something I just feel connected to. Even though I haven't

worked in the service industry for years, George did and kind of still

does as a wine rep. Through my own experiences and his work

relationships, I still know a lot of people in the industry. Having been part of that world, I was familiar

with the craziness, the enthusiasm, knowledge and passion for food,

wine, cocktails, beer, you name it.

Tina: Mostly

because I LOVE food and consider myself an amateur foodie. But the

people in the service industry are just so connected to their city and

are such unique and wonderful characters with great stories.


How have you chosen your subjects? 


Linh: When we were getting started, I chose

restaurants where I knew people. It was easy. They'd all jump in front

of the camera and tell me anything I wanted to know. But mostly, we walk

in, introduce ourselves, tell them about the blog and say, "Is there

anyone who has a few moments to talk to us?" We don't necessarily choose

our subjects as much as we choose our locations. One thing we have

chosen to do is focus on independent, local businesses. There's less

red tape from corporate headquarters, and everyone is just more open and

welcoming.

Tina: Whoever

is willing and friendly. We love driving around (well, Linh

does the driving -- I'm horrible with directions, and she knows where

everything is) and finding new local restaurants and shops. It's the

most fun I've had at any job. I come home home every day and pinch myself

and ask if this is really happening. 


Can you talk a bit about the final question of each profile, where you ask a subject how they would make KC better?


Linh: I read a lot of blogs and I came across this post about 100 Ideas for New York™.

I borrowed that concept and asked everyone how they would make KC better. It

instantly made the blog into something more meaningful for me and gives

us a segue into another favorite topic of mine: Kansas City.

Tina: It's

something that connects everyone on our blog. Besides being in the service industry, we love to hear how people

would make our little city a better place to live, and hope that it

helps spread the word about what needs to change and how it's such a

great city to be a part of.


What do you hope to have happen with the Employee Lounge? 


Linh: I just want to capture what our city is all

about. I think you do that through people, their stories and their

experiences. I want to share the fun things I get to experience and know

about: the free wine tastings, the amazing dinners, the fun, fun

people all over town. That's about it. As for the future of the blog, we'd love for

it to make us into millionaires. Is that hoping for too much?

Tina: It's

already grown more than we ever imagined, and in such a short time

period. But it would be amazing if we could turn it into a full-time

job. Yeah, that would be perfect.

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Comments (3)

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It's cool to get a view of behind the scenes and get a feel of what it's like to bartend. It's far more difficult then most people give credit. Like being a teacher, you have to constantly be on your toes, prepared, know your stuff, serve well and maintain a positive attitude through ups and downs, and incredibly important for successful bartenders, be able to relate to everyone who comes through your door. But it can also be very rewarding. http://www.Bars-and-Bartending... is a complete FREE online guide to becoming a fantastic bartender. Everything for resume building to get your foot in the door, to tips, tricks, and techniques. Games and jokes to entertain patrons, and promo ideas to impress the boss. There's so much more in the world of bartending.

Cheers!

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Posted by BarsAndBartending.com on 04/30/2011 at 3:00 AM

This is a very cool blog that I have found myself checking daily. They do a great job of capturing the personalities behind the aprons.

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Posted by Savvy Dave on 04/26/2011 at 11:35 AM

Good job Linh, I love the Employee Lounge.

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Posted by Scott1 on 04/26/2011 at 11:27 AM
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