Wednesday, December 28, 2011

The things you don't want to hear over the drive-through speaker

Posted by Jonathan Bender on Wed, Dec 28, 2011 at 8:30 AM

Even God is not getting this window open any faster.
  • Even God is not getting this window open any faster.
Communication over a drive-through speaker is at best as irritating as trying to walk your parents through a technology failure over the phone. At its worst, it morphs into something between a sitcom moment and the reason you've got new high blood pressure medication. I've been through enough drive-through lines to understand that a short line doesn't mean you'll be out of the parking lot in a short amount of time. But at 10:15 a.m. yesterday, I heard two things that did not bode well for my coffee order at the new Dunkin' Donuts on Wornall.

It's a weird moment when you realize that you're hearing someone's internal monologue before you can even see them.

"I must be going crazy," said the voice over the drive-through as I rolled my window down and came to a stop at the outdoor menu. For the rest of the conversation, it was clear that the mute button wouldn't be in play. I have felt that kind of exasperation, but I still remained hopeful because, after all, we're just talking about coffee and doughnuts, right?

I waited until I was addressed and, as a pre-New Year's resolution, I agreed to forsake the pleasantries (I have a tendency to ask drive-through workers how their day is going, which exasperates my wife and thoroughly confuses people who are used to punching in an order and keeping the line moving). I laid out my order for a coffee, doughnut and egg sandwich, using the diction and projection I acquired courtesy of middle school musicals.

"Oh, I don't know how to make that," were the next eight words out of the drive-through speaker. This was not in relation to my order; it was for the gingerbread iced coffee that the car in front of me had requested. In the drive-through team's defense, I don't know what a "gingerbread iced coffee" means either.

Two cars and a quarter of an hour later, I was back on the road, glad that I don't have a direct pipeline to the inner workings of the minds of everyone I come across. I'm sure the results would be equally disastrous.

Comments (4)

Showing 1-4 of 4

Add a comment

"We got 2 potpies and six wings, that's it. Can I take your order?" Heard at the KFC formally on Rainbow Blvd.

report 1 like, 0 dislikes   
Posted by chickinlickin on 12/28/2011 at 3:31 PM

I dont ever go through the drive-thru.

For one, I prefer to face my order taker.

Two, if my order gets f'd up, I'm right where I need to be to remedy the mistake.

Three, I never eat 99% of the menu items they way they are offered. Call me picky, but I dont do mayo, mustard, or ketchup on my sandwiches, which refers us back to reason #2.

In an effort to eat half way healthy, I very seldom patronize fast food joints anyways.



report 3 likes, 6 dislikes   
Posted by Wink Dinklemeyer on 12/28/2011 at 10:43 AM

One time I ordered a sandwich at Popeye's asked for cheese. The reply from the drive-thru operator was, "AIN'T GOT NO CHEESE AT THE POPEYE'S, M'KAYYYYYYYYYYYY!!!"

report 5 likes, 0 dislikes   
Posted by JohnEric on 12/28/2011 at 10:12 AM

"Oh fuck..........can I take your order?" Heard a few minutes before closing at a Wendy's.

I decided that it wasn't in my best interest to eat Wendy's that night.

report 4 likes, 0 dislikes   
Posted by koku on 12/28/2011 at 9:36 AM
Subscribe to this thread:
Showing 1-4 of 4

Add a comment

Latest in Fat City

More by Author

Slideshows

All contents ©2012 Kansas City Pitch LLC
All rights reserved. No part of this service may be reproduced in any form without the express written permission of Kansas City Pitch LLC,
except that an individual may download and/or forward articles via email to a reasonable number of recipients for personal, non-commercial purposes.

All contents © 2012 SouthComm, Inc. 210 12th Ave S. Ste. 100, Nashville, TN 37203. (615) 244-7989.
All rights reserved. No part of this service may be reproduced in any form without the express written permission of SouthComm, Inc.
except that an individual may download and/or forward articles via email to a reasonable number of recipients for personal, non-commercial purposes.
Website powered by Foundation