Tuesday, January 10, 2012

Should there be a school for waiters?

Posted by Jonathan Bender on Tue, Jan 10, 2012 at 9:30 AM

Think this would be in the curriculum?
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  • Think this would be in the curriculum?
The term "waiter" is arguably as all-encompassing as the term "blogger" — each contains those who see it as a calling and others who might be said to only dabble in the profession. The Village Voice's Robert Sietsema suggests that there should be the equivalent of a vocational school for waiters, in order to create a standard and let servers know what is expected of them.

On its face, the idea is sensible if a bit priggish. It's basically a brick-and-mortar or online version (seriously, how does the University of Phoenix not have this in their curriculum) of what occurs as a matter of course in every restaurant — even chains often have trainees and established protocols for what you need to know in order to earn your own section. And as Fat City's Charles Ferruzza noted yesterday in his post about "I'll Be Your Server Tonight" at the Writers Place on January 20, waiters (like everyone else) are certainly capable of behaving badly.

What do you think of the idea of a school for waiters?

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Savvy, indeed, Dave...savvy. Apparently Abe hasn't seen your post.

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Posted by Ciaotime on 01/11/2012 at 10:22 AM

A school could serve to standardize some things like serve from the right/remove from the left, when to remove plates, refill iced tea and coffee, seating positions so you don't auction off food etc

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Posted by chileheadmike on 01/10/2012 at 3:59 PM

I disagree, I believe it should be a mandatory class like Independence Missouri does for its health code "card". There are many a waiter/waitress that have no clue on how to properly do their job. They could teach Tip etiquette, basic food preparation, tips and tricks to be faster at their job, etc. A suggested book will not be used, it would become one of those things you put under the legs of a wobbly table.

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Posted by Restaurant carnivore on 01/10/2012 at 3:18 PM

check your twitter (since I can't post links here), school for waitresses used to exist in Kansas.

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Posted by kcmeesha on 01/10/2012 at 10:50 AM

I don't think it needs to be a schools as such. Maybe a book they can read where a experienced server gives them insight on how to give better service. It should be called something like Tips For Improving Your Tips. Some really ambitious waiter should write it. Then he should promote it through a series of blogs that help him launch a consulting company that offers in-house training for restaurants and seminars for servers looking to advance in their field. That would be pretty savvy.

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Posted by Savvy Dave on 01/10/2012 at 10:11 AM
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