Lifehacker has put together a guide to sending food back "without pissing off your waiter," which suggests that the most common reason for something being wrong is user error: our generally inability to read menus properly or closely. While that's debatable, the question it raises is an interesting one. Do you ever send food back, even if it turns out that you were the one who made a mistake?
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i order ketel one and tonic with a twist.....and invariably the wait person or bartender just goes through the motions and plops a lime in it. I send it back ..... if I am at the bar I can watch it being made and usually say....whoa that's with a twist!
I did once. There was this small creature swimming in my soup. :( Weird thing, they gave me hibiscus tea (to compensate?). How's that? Then again, I didn't go back to that restaurant ever again.
Getting mayonnaise when I ask for none is a grievous error. I don't consider it a "little thing" at all since it renders sandwiches completely inedible.
I sent a 'mojito' back at the old Pizzeria Uno on the Plaza. I asked if they could make the drink, as many bars don't have the fresh mint. I was told by the snotty server that it was a 'full service' bar and they make mojitos all of the time. I got a glass filled with rum, sprite, peppermint schnapps and Rose's lime juice. It was like mouthwash and sprite spawned a hellbeast child and someone put a straw in it.
have you seen the movie "waiting"??? alright then, you would NEVER send food back. or, you're just crazy.
If I screwed up, I'll live with it. If it's the restaurant's mistake, I won't. I figure they'd rather have the chance to make it right than have me just not ever come back, so I'll usually give them the opportunity.
Unless it's someplace I've never been before and the food outright sucks. Then I won't bother sending it back - I just won't come back.
So-so rarely. I love raw meat so that's no problem, overdone meat I'll probably deal with. If I order wrong, I'll always eat it. Really, I send back more drinks then anything. I sent 3 glasses of wine back in one night because of lipstick on the glass-I finally asked for my wine in an old fashion glass to rectify it. And once I got a mohito with midori in it so that it would be green I guess-it was horrible! If I get something not done correctly I usually just deal with it and don't come back unless it's obvious they are just having a bad night.
I let the little things "no mayo, please" slide by, but if something is off, I have to speak up. A few weeks ago I sent back a turkey burger because it tasted like they cooked it in butane. The odor and the sting in my mouth was too much.
I'm also notorious for sending back beers if the glassware hasn't been properly cleaned or if the beer is overly sour or bitter due to old kegs or dirty draft lines. I've sent plenty of glasses back at blanc, but they're accepting because they know that their washing technique in Leawood sometimes leaves a bleach flavor on the glasses. They're usually pretty good, but if they're busy, they don't rinse them well enough.
Only if its a major mistake.
I mean, life's too short to make someone else scrape the mayo off my BLT.
Only if I really wanted what I ordered. If I am not that committed and I get the wrong order, but it looks good then I probably eat it.
If there is a colossal screw up like raw meat I am more likely to just leave.
I've only sent back raw food.."raw hash browns - supposed to be crispy on both sides..not with small pieces crispy and the rest completely raw!" and "Raw burgers and steaks - some cooks definition of medium well is still bleeding to death raw!"
And yes I understand have had many different position's in the back kitchen from cook to server to management. No excuse for raw food period!
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