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Comment Archives: Locations: Restaurants: Appetizers: 1 Star

Re: “DiCarlo's Mustard Seed Mexican-Americana Restaurant & Bar

Not only is their food horrible, they have the rudest staff!! Very unfriendly and they charge 18% gratuity to your bill when it is un deserving. I DO NOT recommend this place!!!

Posted by Tracy Montgomery on 03/30/2014 at 10:00 PM

Re: “Tomfooleries

To Tomfooleries Restaurant & Bar, I WILL NEVER SPEND ANOTHER DIME AT YOUR ESTABLISHMENT & WILL DISCOURAGE EVERYONE ELSE I KNOW FROM DOING SO AS WELL!!! I have never received such terrible customer service from a restaurant before, especially when the food & drinks are subpar at best!!! Your management staff needs to have extensive training on how to speak with & treat customers, they turned an evening of good times and celebration into a very negative experience. Unless you retrain your night time management staff or replace them I think it will negatively impact your companies bottom line in the future!!!!

2 likes, 1 dislike
Posted by Gypsymamakc on 05/25/2013 at 3:20 PM

Re: “The Cashew

My Fiance and I were very excited to have our wedding reception here next March. Beautiful space, great view, excellent food and a 5-star wedding coordinator. We signed a contract with 2000 Grand on November 3, 2012, however the contract was signed not by our event coordinator, but by the owner. We knew nothing of this because we never saw the contract after the owner signed it...You could say we didn't mind because we were still in a pre-wedding bliss, full of fun planning for the best day of our lives. Needless to say, the bliss has worn off.

On November 12, 2012, we went in for a tasting to select the entree for the reception. Our great event coordinator, who we really liked and trusted, told us then and there that she was leaving and introduced us to her replacement. We were okay with it at the start, but after 5 days of no returned emails we knew this was a fail. We didn't trust the new coordinator to get the job done so we tried to pull out of the contract on November 21, 2012 by citing a clause that said something to the effect of "no changes are binding except in writing". But, to our dismay, the contract wasn't even signed by our coordinator, it was signed by the owner (someone the internet tells us is quite the bully). Remember the wedding bliss? Yeah we had no idea.

Another interesting point here is that, we asked them to take us off their calendar earlier this week so they can begin to re-lease the space, and sustain no damages by our situation. They refused and claimed they won't take us off until we pay our contract cancellation fee, which I will explain in the next paragraph. This is just silly business practice that can be simplified into plain-old bullying. They know that we are gone. They also know they won't make money if they don't re-lease the space. But they insist on hurting their own business to collect a measly $2,000 from a young engaged couple, us, who want out because they acted quite unprofessionally.

Long story short, lots of emails, a few interesting phone calls and some heartburn later, 2000 Grand delivered an ultimatum. Either we pay the 25% of the contract amount (which was a clause in the contract that we understand, but we claim the whole agreement is voided by their unprofessional actions) or they hand us over to the collection rats.

I would strongly advise any prospective event-hosting people out there that even though the space is good, the food is good and the folks seem nice, the current management here can be accurately described as crooks. I hope this post encourages you to make a wise decision of where you take your business.

Posted by Oliver J. Hughes on 12/13/2012 at 9:26 PM

Re: “Jerry's Bait Shop -- CLOSED

Just a bar. We went there for something different but it was nothing special. Started out with soup and it was really good . The motel advertisment said voted #1 pizza in KC. So we ordered the all meat large. BIG MISTAKE! Wow we each couldn't even finish 1 piece. It came to the table smelling like garlic. Which can be ok but after taking a bite the taste had way to much pepper and it also was only half cooked. We paid the bill but shouldnt have and left. Went to steak and shake instead. Wasted evening.

Posted by big mistake on 01/15/2012 at 5:52 PM

Re: “DiCarlo's Mustard Seed Mexican-Americana Restaurant & Bar

If you are just dying to try the worst shit that Mexico produces and have no desire to taste an authentic recipe from Mexico... then by all means, try out this dump on 40 highway. It's not even near the Westside where all of the Mexican community lives. It's an abomination to Mexican food and should be considered armed and dangerous with food poisoning. DO NOT ever go near a shit hole slum like this place unless you have a death wish.

4 likes, 2 dislikes
Posted by scooter on 11/21/2011 at 9:15 PM

Re: “The Cashew

Owners are worthless pieces of shit who screw every employee that has ever worked there. Management also fucks every new girl that works there. Yes, every SINGLE manager. I hope some of your wives read this. The owner Shane is a raging tool who runs one of the shadiest bars ever. Hey, at least he gets laid regularly. Also, some girls claim that he has given them herpes. Think about working here ladies. Also, notice on craigslist that they are ALWAYS hiring. That should not be a good sign. Turnover is the sign that maybe it's not the employees ALL the time? It is the management to claim at this dump. Also, Shane's dad Mort is a total thief as well. Fuck you cashew.

1 like, 1 dislike
Posted by FuckShaneAtTheCashewInHisHerpesAss on 10/09/2011 at 6:45 PM

Re: “The Cashew

Unfortuantly we has a similar experieince days before! To those interested in having an event or a wedding reception at 2000 Grand (The Cashew) please think twice! My Husband and I loved the Cashew. We loved the space, the view, the food was awesome, and they were flexible dealing with us all the way up to the wedding. It seemed to be the perfect spot to have an all inclusive downtown reception with an urban feel that had competing prices to other similar spaces. The problems we had occurred more after the wedding and with management. During the event it was HOT! They say the air conditioner was working which if this was true it was completely inadequate. With all the people in the space and all the windows it was burning up! All my guest on one side of the room were sweating and several of our older family members ended up having to leave early due to the heat. They did try to correct the situation by putting out large industrial fans that helped the heat but completely took away from the décor I had been working on for months prior. The second issue we dealt with was the freight elevator, which was the only access to the space except for three flights of stairs. At some point during the night the freight elevator broke which we were assured would work to help w people with disabilities which included my father, who paid for the event! Instead of trying to compensate for the elevator being broken they chose to ignore it and we were to figure out an exit strategy on our own. Not only were family members that needed assistance not able to leave the reception safely all the decorations we had brought for the reception also had to be carried down the stairs. They didn’t help with this until they were inconvenienced because people were going through the bar area with supplies. Management failed to provide alternative plans or help with either situation. These things could have been smoothed over easily because in the end we had a good time, but once mentioned to management a week after we were met with defense. The event coordinator was very apologetic and recognized the wrongs that occurred, but according to her, the owner and manager saw it very differently! Instead of offering some kind of concessions they put it all back on us and made some extreme and untrue accusations! This place is by no means cheap and we expected it to be perfect and when it wasn’t there was no real apology made. Only after meeting with them and much deliberation did they begrudgingly offer a gift card to the place. At this point it was too late; if they had offered this immediately we would have felt differently. The tactics they used to defend not offering any compensation were completely unprofessional and insulting. Please be aware of their poor customer service and lack of attention to customer satisfaction (more so with the owner and management) before booking this space!

Posted by disapointed bride on 08/16/2011 at 5:37 PM

Re: “The Cashew

***WARNING!!!! ***TAKE YOUR PRIVATE PARTIES ELSEWHERE! PATHETIC VENUE! Perhaps if you're simply drunk & have never partied in better than a barn you might love this hole. WHEN IN REALITY... There is NO Airconditioning in the upper floor ballrooms. They say & sell that there is, but it does not function, NEVER HAS! It was 98 degrees on June 27th when they screwed hundreds of clients over with the lies & BS! There was a crew of HVAC techs kicked out about 2 hours before guests arrived so they were not caught afro-engineering some laughing stock of a AC system that very afternoon. THIS VENUE HAS BEEN OPEN FOR MONTHS IF NOT YEARS DOING THIS TO EVENT AFTER EVENT OVER & OVER!!!! THE LIES MUST STOP!!!! The Video system FAILED when the clients group was to present a crucial heartfelt video & the venue had nothing but more pathetic excuses. They blew all their money on Garage doors instead! lol The management staff is very very rude, over worked, understaffed, incompetent and just plain pathetic. I wouldn't vomit on their sidewalk the next time I drove by drunk in a cab even if I was a loyal jayhawk fan! ***WARNING!!!! ***TAKE YOUR PRIVATE PARTIES ELSEWHERE! OBVIOUSLY THIS VENUE CANNOT SUPPORT PRIVATE EVENTS! SHOULD YOU TAKE THE CHANCE????????? Furthermore, this venue is NOT handicapped accessable. If I was in a wheelchair I would NOT go upstairs EVER under any circumstances, you'll just get trapped in the building owners private garage & burn up with his mercedes collectables. It's like Fort Knox getting in & out of that hole. NOT VENDOR FRIENDLY BY ANY STRETCH of the imagination! GOOD LUCK if you take the risk!
Rating Detail:
Food: 2
Service: 3
Atmosphere: 4
Value: 1
Overall: 1

Posted by Pissed Off on 06/29/2009 at 1:50 AM

Re: “Harry's Country Club

I visited your establishment for the first time today for lunch with my daughter, friends and granddaughters. It was one of the worst experiences I’ve had in a restaurant. To begin with, our server took our drink orders and returned about 10 minutes later with them, but she forgot one. She told us she would be right back with it, but never returned with it. About 10 or so minutes later she came back to get our order. I understand that it was busy, but when we sat down only a handful of tables were seated. After our server took our food order, she proceeded to take orders at 4 other tables, which having run a restaurant before, I understood. That way there was one trip to the kitchen to deliver the orders. But, all 4 tables received their food long before we did. One table had even left by the time we received our food. About 20 minutes after she took our order she stopped by to make sure that I had ordered a sandwich instead of a wrap. It is my belief that she did not give our order to the kitchen until after that. That is the only explanation I can come up with for the huge delay. When asked how much longer it would be, we were told it would be right out. The 7 orders dribbled out one or two at a time. My 6 year old granddaughter was the last to get hers, about 10 minutes after everyone else. It was a grilled cheese sandwich and fries. How long does it take to make that?? When the manager (I am assuming, she never identified herself as that), came over to see how everything was we told her that the food was fine, but the delay was unacceptable (or words to that effect). She explained that the kitchen was backed up because they were busy and said “look at all these people.” When we all tried to explain that we had been there since 11:35 and it was now 12:30, she said well, when some people order things that take a long time it takes a long time to get your food. How long does it take to make grilled cheese, fries, a wrap, a sandwich, the brown thing, macaroni and cheese and a hamburger???? I was so taken aback by being told to go run the kitchen, I couldn’t respond. This manager is the rudest thing I have ever run into in the service industry. I didn’t expect a free meal, but I would have certainly appreciated a little sympathy and possibly free drinks for the extremely long wait. Instead, I was rudely told to go run the kitchen and that she had apologized and didn’t know what else we expected from her. Two of us had to get back to work. We both work downtown. I had left my office at 11:25 and did not get back to that office until after 1:00. I have an hour for lunch, which is usually more than enough time to go to a restaurant, eat and still have time to get back by the time the hour is up. None of us will ever be back. I will spread the word about how rude the management is there and how slow the service and cooks seem to be. Also, if you choose to eat there, don’t you dare complain about anything…they tell you to go run the kitchen. Sue Gates
Rating Detail:
Food: 3
Service: 1
Atmosphere: 3
Value: 1
Overall: 1

Posted by Susan Gates on 06/04/2009 at 2:17 PM

Re: “China Star

I have gone to this restaurant since it opened. I had a somewhat identical experience as the 1st review. The food used to always be fresh and plentiful. The time before last, they were low on a lot of stuff, when I asked if more was coming out, they brought more food out in a timely manner. When I went last night at 8:15, they close at 9:30, everything on the entree side of the buffet was old, crusty and half empty with no meat, just veggies that were wilted and disgusting looking. When I asked if more stuff was coming out the server told me that it was too close to closing time and that they might be out of shrimp but she would check and see if they would make more. I sat and waited for about 20 minutes, snacking on appetizers (since that was the only thing on the buffet that looked edible) for the server to let me know if more food was coming out. She came back and told me that when she asked, they just said "ok" and she did not know if they were making more or not so I waited about another 10 minutes and when no food came out I went to talk to the person I was told was manager. When I spoke with him at not even 9PM he told me it was too close to closing time to make any more food. When I told him we arrived an hour and a half before they closed and asked for food refills he just started talking to the server in chinese and she told me that they would not charge me. That did not solve the probem. They still charged my mother and my friend $10 a piece for crusty, dried up, old, nasty food that was not worth 50 cents. They probably had a major case of the mud butts from eating it anyway after sitting under food lamps for so long. I will never eat at this place again even though it used to be my favorite chinese restaurant in town, my business is now going to Dragon Inn in Corinth Square which actually has excellent food. I don't know if they are under new ownership/management, but this place really stinks now. DONT GO TO THIS PLACE UNLESS YOU HAVE NO TASTEBUDS AND WANT DIAREAHA AND STOMACH PAINS!!
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

Posted by Rebecca on 10/22/2008 at 7:40 AM

Re: “DiCarlo's Mustard Seed Mexican-Americana Restaurant & Bar

This place gave my entire family food poisoning. I had to take everyone to the hospital shortly after finishing dinner.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

3 likes, 3 dislikes
Posted by Anonymouse on 09/18/2008 at 11:55 AM

Re: “Harry's Country Club

I arrived to celebrate the 30th birthday of one of my best friends last friday. After 3 years of marriage to a best friend of ours, he found Harry's Country Club to be a new and interesting venue to host the party for them and 34 close friends. Having planned this event with the bar owner, "Harry," over one month in advance, my friend Matt was surprised to find there was no area saved for the party, as they arrived at seven O'clock. After rounds of drinks were ordered, many of the group who wanted to walk into the bar's outside courtyard were told they needed to pay a $5.00 cover. Harry had promised not to charge any cover should Matt bring his party to his establishment. Although he initially told Matt his friends who smoke could go to the street, he eventually begrudingly allowed smokers who could not exit the bar with the $4 beer they had purchased to use the courtyard as long as they stood in a far back corner. His doorman made patronizing and belittling comments to those in the party who wanted to leave the stiflingly hot bar, as the air conditioner did not preform any function but to drip on the tables below. Our group finally left, 2 hours after arriving, when the bar owner, Harry, repeatedly sought out members of the party to threaten with removal if they had a problem with the service he was providing. Harry turned a woman's 30th birthday, with friends who traveled far to celebrate with her, into an argument with no winner. Not the angry bar-owner who lost a customer base. Not the wait staff, that lost further tips. Not the friends who gathered to celebrate. I would never again trust this bar with my good time and hope you will not either.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

1 like, 0 dislikes
Posted by nickPlayer on 08/04/2008 at 2:40 PM

Re: “DiCarlo's Mustard Seed Mexican-Americana Restaurant & Bar

I have been to this restaurant 2 times now, each time as unimpressing as the last. The food is decent, but the service is atrocious. Both times we have had to ask for a server after being seated and waiting 20 minutes or more. And a warning to anyone who does not want to be overcharged: My bill was incorrect (7/12/2008), I was charged for 2 orders of chips and salsa I did not purchase and 2 drinks I did not have and the 'Manager' was unwilling to remove the charges. I was told, "This is where it stands, sometimes you have to pay for your friends' food." All in my party paid their bill, no one was trying to shrug charges. I will never return to that establishment, I have never encountered such poor management.
Rating Detail:
Food: 3
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

2 likes, 1 dislike
Posted by Chris on 07/15/2008 at 7:55 AM

Re: “Fiorella's Jack Stack Barbecue

I tried out this place called Jack Stack BBQ a little while back, It was on the Plaza in Kansas City. I wanted to try it because it is supposedly the #1 rated BBQ in Kc according to the Zagat's survey. From the outside the aroma was good, it smelled like smokin meat so that was a plus. On the inside the aroma was stronger and making my mouth water, the ambiance was nice, almost kinda upscale, but very loud, you almost had to yell across the table, it was a saturday night so they were very busy. I ordered the premium small end spare ribs ($15.50), and was very disappointed, there wasnt much flavor, NO noticeable smoke ring, and it was like they didn't put any rub on them, they definetly didn't pull the membrane either which really surprised me. Overall they were tender, but not as good as the ones I make at home. I was also disappointed by their sauce....it looked like a tomato based sauce, but once again VERY tasteless! I also has a side of baked beans which were just "ok" but nothing special! The prices are kind of on the high side, but I do have to say they have a very wide assortment of different meats... They have things like Lamb ribs, Crown prime beef short ribs, New Zealand rack of lamb, Beef back slab, and of course pork spares and baby back. They also have steaks, seafood, etc. I scored this place low because I felt it should have been much better, especially for the price and the #1 rating. I know in KC I can get some awesome BBQ, just not at this place.
Rating Detail:
Food: 1
Service: 3
Atmosphere: 4
Value: 1
Overall: 1

Posted by bbqjunkie on 03/22/2008 at 5:34 PM

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