First the food was horrible, I order the Jerk Steak , very dry I left most of it on the plate. Then the service was horrible , we waited for everything too long the waiter kept apologizing for the horrible service. At the end of the meal their POS system went down several times. My wife had to leave so we would not be late picking up our child from practice. Then they had the nerve to charge me a automatic tip of 20%. And last but not least they charged me several times because their POS system was broken and when I called them about it , they made it my responsiblity said I will have to go to my bank to get this corrected. So please don't go there Don't waste your time or money.
Went there for breakfast with my wife. Our order was timely and not bad but i ordered coffee to drink when my breakfast was served i had less than half a cup was not asked if i wanted more finnaly when my check was brought I was asked if I needed anything else I replied yes I would like another cup of coffee As the lady sitting next to our table had been trying to get someones attention also that she needed a refill I was told by kozy that all i have to do is ask in a very rude manner. Since i was about to leave anyway i just said well you guys were to busy to get anyones attention. The kafe was not packed just seemed they had no time to check on customers before they brought the check. Honestly my wife replied to me she thought kozy was very rude and she did not want to return. as my feelings are the same way. I usually dont post many reviews but this one I felt needed to be shared.
This restaurant can simply be described as not great. In a tiny seating area the open kitchen neighbors your food and the atmosphere is very loud, disruptive, and definitely annoying. The menu is a tiny strip of paper with few options in each category. Only about 9 options in the main courses, and each costs at least $10. "Ten dollars", you say, thats not so bad. Well thats what I thought until I sampled the food. Small, one portion meals with no sides (unless you want to pay seven dollars for a scoop of something) hardly satisfy. RIDICULOUSLY overpriced average food. A small bowl of macaroni was what my daughter ordered, and i kept looking up to see her face contort into yucky faces. She said she later preferred the kraft maccaroni. And what was up woth those starters; Soft pretzels with mustard? For 7 dollars? I ordered the paella and it wasn't the best. Filling food, if even that. And what do I discover, A bill of 81 dollars. Ridiculous. 14 dollars for a bowl of macaroni. 7 for a lump of overdressed salad with no topping but cheese. No sides. No satisfaction. No happy. This place is overpriced, overrated, fancy faux gourmet food with bad results. Tummy ache anyone?
Rating Detail:
Food: 1
Service: 3
Atmosphere: 1
Value: 1
Overall: 1
We were completely disappointed in the customer service. The new location and atmosphere are wonderful, yet the staff were rude when we approached them about the amount of time it took for our food to arrive. I would not recommend this restaurant for a group of people.
Rating Detail:
Service: 1
Atmosphere: 3
Value: 3
Overall: 1
Went in with my brother and found a way overpriced overly salty burger. As he said "nothing special". Sweet potato fries were good but when I asked for ketchup, she brought a doolap of ketchup. For the huge price can't they afford a friggin bottle.
Rating Detail:
Food: 1
Service: 3
Atmosphere: 2
Value: 1
Overall: 1
Re: “Cozy's Cafe”
Reheated leftovers with a side of credit card fraud
In the late afternoon, their entire menu (what little of it they actually have on offer) is apparently leftovers from the lunch rush reheated out of the fridge. And if you decide that you don't find this prospect particularly appealing, you see on your bank statement that you were charged over $40 for a couple soft drinks ordered before you discovered the "quality" of the food and decided to pay up and leave. Stay away. Stay far, far away.