Unfortuantly we has a similar experieince days before! To those interested in having an event or a wedding reception at 2000 Grand (The Cashew) please think twice! My Husband and I loved the Cashew. We loved the space, the view, the food was awesome, and they were flexible dealing with us all the way up to the wedding. It seemed to be the perfect spot to have an all inclusive downtown reception with an urban feel that had competing prices to other similar spaces. The problems we had occurred more after the wedding and with management. During the event it was HOT! They say the air conditioner was working which if this was true it was completely inadequate. With all the people in the space and all the windows it was burning up! All my guest on one side of the room were sweating and several of our older family members ended up having to leave early due to the heat. They did try to correct the situation by putting out large industrial fans that helped the heat but completely took away from the décor I had been working on for months prior. The second issue we dealt with was the freight elevator, which was the only access to the space except for three flights of stairs. At some point during the night the freight elevator broke which we were assured would work to help w people with disabilities which included my father, who paid for the event! Instead of trying to compensate for the elevator being broken they chose to ignore it and we were to figure out an exit strategy on our own. Not only were family members that needed assistance not able to leave the reception safely all the decorations we had brought for the reception also had to be carried down the stairs. They didn’t help with this until they were inconvenienced because people were going through the bar area with supplies. Management failed to provide alternative plans or help with either situation. These things could have been smoothed over easily because in the end we had a good time, but once mentioned to management a week after we were met with defense. The event coordinator was very apologetic and recognized the wrongs that occurred, but according to her, the owner and manager saw it very differently! Instead of offering some kind of concessions they put it all back on us and made some extreme and untrue accusations! This place is by no means cheap and we expected it to be perfect and when it wasn’t there was no real apology made. Only after meeting with them and much deliberation did they begrudgingly offer a gift card to the place. At this point it was too late; if they had offered this immediately we would have felt differently. The tactics they used to defend not offering any compensation were completely unprofessional and insulting. Please be aware of their poor customer service and lack of attention to customer satisfaction (more so with the owner and management) before booking this space!
This place is no longer open.
Rating Detail:
Food: 3
Service: 2
Atmosphere: 2
Value: 2
Overall: 2
There is a group of us ladies that went to Rockhurst years a go that have mostly all just recently moved back to the area. Our hangout was Mikes on Troost and then Hoopers, until we found the downstairs at the Brooksider. The bartender was Nathan, or Nate Dogg. He made the place, he knew everyone's name was always happy to see you and was a master at creating a party atmosphere. He left for awhile for another bar and the place tanked hard. He came back and the party was back and he even turned the basement into a dance club that felt like a keg party. We miss him and would like to know if anyone knows if he is bartending around town or if the Brooksider could bring him back even if it is just for a reunion weekend.
Rating Detail:
Food: 3
Service: 5
Atmosphere: 5
Value: 3
Overall: 5
I have tried a lot of Mexican restaurants and this one is without a doubt the best! The owener is the cook and his wife serves. The food is authentic and a great value. Everything on the menu is so good it is hard to choose but I think my personal favorite is the steak alambres followed closely by the chicken and spinach enchalidas. They serve real beans instead of the paste you get at most Mexican places. Go for the fried cheesecake if nothing else, you'll be glad you did. Great food, great prices and friendly people, what more could you ask for!
Rating Detail:
Food: 5
Service: 5
Atmosphere: 5
Value: 5
Overall: 5
By far our worst Kansas City restaurant experience. Period. I ordered the Tuna salad sandwich on "toasted wheat." Simply put, the sandwich was soggy when it arrived, and they just slapped on cold shredded cheese. I would have been fine to just say "I didn't care for their version of the tuna salad," until the waitress first took offense that I said I didn't care for it. Then she brought the check, and demanded that I still pay for the sandwich, which I did not eat. I was dumbfounded, as this was the first restaurant EVER that I've been too that was requiring me to pay for an item we neither enjoyed nor ate. I would have ordered something in place, but was not given a chance. Unfortunately, this was a terribly bad experience for my wife and I to have on her lunch break.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 3
Value: 2
Overall: 1
***WARNING!!!! ***TAKE YOUR PRIVATE PARTIES ELSEWHERE!
PATHETIC VENUE! Perhaps if you're simply drunk & have never partied in better than a barn you might love this hole.
WHEN IN REALITY...
There is NO Airconditioning in the upper floor ballrooms. They say & sell that there is, but it does not function, NEVER HAS! It was 98 degrees on June 27th when they screwed hundreds of clients over with the lies & BS! There was a crew of HVAC techs kicked out about 2 hours before guests arrived so they were not caught afro-engineering some laughing stock of a AC system that very afternoon. THIS VENUE HAS BEEN OPEN FOR MONTHS IF NOT YEARS DOING THIS TO EVENT AFTER EVENT OVER & OVER!!!! THE LIES MUST STOP!!!!
The Video system FAILED when the clients group was to present a crucial heartfelt video & the venue had nothing but more pathetic excuses. They blew all their money on Garage doors instead! lol
The management staff is very very rude, over worked, understaffed, incompetent and just plain pathetic. I wouldn't vomit on their sidewalk the next time I drove by drunk in a cab even if I was a loyal jayhawk fan!
***WARNING!!!! ***TAKE YOUR PRIVATE PARTIES ELSEWHERE!
OBVIOUSLY THIS VENUE CANNOT SUPPORT PRIVATE EVENTS!
SHOULD YOU TAKE THE CHANCE?????????
Furthermore, this venue is NOT handicapped accessable. If I was in a wheelchair I would NOT go upstairs EVER under any circumstances, you'll just get trapped in the building owners private garage & burn up with his mercedes collectables. It's like Fort Knox getting in & out of that hole. NOT VENDOR FRIENDLY BY ANY STRETCH of the imagination!
GOOD LUCK if you take the risk!
Rating Detail:
Food: 2
Service: 3
Atmosphere: 4
Value: 1
Overall: 1
Great Mexican food and very reasonable prices. We eat there almost every Friday evening and never tire of the food. Quacamole is excellent. I love the spinach enchiladas and we've never been disappointed with the shrimp specials. The employees are very welcoming and attentive. Food choices are excellent. I even order their tamales and whole beans when I'm having a dinner party (I do make my own tacos and quacamole even though I am not Mexican.) Highly recommend!
Rating Detail:
Food: 5
Service: 5
Atmosphere: 4
Value: 5
Overall: 5
I stumbled across this place one Thursday and wandered in. They had a green chile burrito as the special. It wasn't the same kind of green chile I was used to (having grown up in New Mexico), but it was green and had some zing, and big chunks of tasty, succulent pork. Very tasty. The lunch size fajitas are wonderful too. No matter what you order, they give you too much food. I didn't find it overly spicy, but I'm a chilehead and have more tolerance than most. They have both red and green El Yucateo on the tables if you need it spiced up more. The service has always been excellent, and the wait staff very attentive. I highly recommend this place.
Rating Detail:
Food: 3
Service: 4
Atmosphere: 2
Value: 3
Overall: 4
I visited your establishment for the first time today for lunch with my daughter, friends and granddaughters. It was one of the worst experiences I’ve had in a restaurant.
To begin with, our server took our drink orders and returned about 10 minutes later with them, but she forgot one. She told us she would be right back with it, but never returned with it. About 10 or so minutes later she came back to get our order. I understand that it was busy, but when we sat down only a handful of tables were seated. After our server took our food order, she proceeded to take orders at 4 other tables, which having run a restaurant before, I understood. That way there was one trip to the kitchen to deliver the orders. But, all 4 tables received their food long before we did. One table had even left by the time we received our food. About 20 minutes after she took our order she stopped by to make sure that I had ordered a sandwich instead of a wrap. It is my belief that she did not give our order to the kitchen until after that. That is the only explanation I can come up with for the huge delay. When asked how much longer it would be, we were told it would be right out. The 7 orders dribbled out one or two at a time. My 6 year old granddaughter was the last to get hers, about 10 minutes after everyone else. It was a grilled cheese sandwich and fries. How long does it take to make that??
When the manager (I am assuming, she never identified herself as that), came over to see how everything was we told her that the food was fine, but the delay was unacceptable (or words to that effect). She explained that the kitchen was backed up because they were busy and said “look at all these people.” When we all tried to explain that we had been there since 11:35 and it was now 12:30, she said well, when some people order things that take a long time it takes a long time to get your food. How long does it take to make grilled cheese, fries, a wrap, a sandwich, the brown thing, macaroni and cheese and a hamburger???? I was so taken aback by being told to go run the kitchen, I couldn’t respond. This manager is the rudest thing I have ever run into in the service industry. I didn’t expect a free meal, but I would have certainly appreciated a little sympathy and possibly free drinks for the extremely long wait. Instead, I was rudely told to go run the kitchen and that she had apologized and didn’t know what else we expected from her.
Two of us had to get back to work. We both work downtown. I had left my office at 11:25 and did not get back to that office until after 1:00. I have an hour for lunch, which is usually more than enough time to go to a restaurant, eat and still have time to get back by the time the hour is up.
None of us will ever be back. I will spread the word about how rude the management is there and how slow the service and cooks seem to be. Also, if you choose to eat there, don’t you dare complain about anything…they tell you to go run the kitchen.
Sue Gates
Rating Detail:
Food: 3
Service: 1
Atmosphere: 3
Value: 1
Overall: 1
We ordered couple pitchers of beer, and were billed $30, put $40 in cash in the folder, got change back and than in 3 minutes a girl from behind the bar jumps out and grabs the change (~$10 or over 30% which we did not intend to leave - too much of a tip) and mumbling something about them needing the little folders for checks runs away with the $10. While not much of a loss - the impression it left on us was such that we never visit this pub again. It stinks.
Otherwise - a regular cheap pub.
Rating Detail:
Food: 3
Service: 1
Atmosphere: 2
Value: 2
Overall: 2
Shame on me for trying this place twice, the first time my food was overly salty and not cook properly, second time food still wasn't great and the expensive drink i ordered was not drinkable, I will never go here again, all hype, not what it's cracked up to be.
Rating Detail:
Food: 2
Service: 4
Atmosphere: 3
Value: 3
Overall: 2
Shame on me for trying this place twice, the first time my food was overly salty and not cook properly, second time food still wasn't great and the expensive drink i ordered was not drinkable, I will never go here again, all hype, not what it's cracked up to be.
Rating Detail:
Food: 2
Service: 4
Atmosphere: 3
Value: 3
Overall: 2
Encore cafe is one of the best restaurant in the Larence area. i would definitely recommend going there
Rating Detail:
Food: 3
Service: 3
Atmosphere: 1
Value: 5
Overall: 2
Portia's cafe is the best family owned restaraunt in Kansas city. When you walk in they make you feel so welcome. The service is great. The food is just like eating at home and you never leave hungary.
Rating Detail:
Food: 5
Service: 5
Atmosphere: 5
Value: 5
Overall: 5
I am picky.
This place is fabulous!
They have the BEST, BEST, BEST dinner rolls! And the best sandwiches!
They have gigantic cinnamon rolls, fabulous donuts, and everyone who works there is so friendly!
All of my friends and family (myself included),have all had something different and all of it has been fabulous!
You'll love it!
Rating Detail:
Service: 5
Atmosphere: 3
Value: 5
Overall: 5
Best jam night in town
Best jam Band in town
Rating Detail:
Service: 5
Atmosphere: 5
Value: 5
Overall: 5
Best jam night in town
Best jam Band in town
Rating Detail:
Service: 5
Atmosphere: 5
Value: 5
Overall: 5
While this has all the decor of your standard TGI Friday's or Applebees establishments, the difference is the menu and staff. You will absolutely have no problem finding something you like and we've yet to have anything we didn't care for. Our favorites are the ribs, chicken fried stake, and anything with the jelapano bacon on top.
Rating Detail:
Food: 4
Service: 5
Atmosphere: 4
Value: 4
Overall: 4
Austin's is our standard destination on weekdays when no-one feels like cooking. The menu offers a nice selection of sandwiches and diner plates. The real value is in the daily specials ranging from all you can eat shrimp to steak and ribs. There's sports television from every vantage point, but the noise isn't too overbearing and you can have a conversation without shouting. The staff is top notch. Kid friendly.
Rating Detail:
Food: 4
Service: 4
Atmosphere: 3
Value: 4
Overall: 4
Re: “d'Bronx”
They still have the best pizza and sandwiches, but the redecorating is BORING. It used to be my favorite restaurant because it had charisma and was out of the ordinary.
I can understand them needing to clean it up a bit, but boring decor in Midtown? NOT smart.