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Comment Archives: Locations: Goods & Services: Services

Re: “Pete and Mac's

I give this location 5 stars.

I toured before lodging my dog here and their location was very clean and well kept. My dog seemed to have a wonderful time staying here. The "pet guardians" seemed very caring and were very nice to me and my pup. :)

Posted by doglover95 on 08/18/2014 at 1:43 PM

Re: “Santa Fe Village Apartments

I wouldn't recommend these apartments to a homeless person.

1 like, 0 dislikes
Posted by losers13 on 02/02/2014 at 8:14 AM

Re: “Santa Fe Village Apartments

The manager and assisted manger are very unprofessional, they don't fix anything like they say they will. Why is it the managers have updated apartments will all black matching appliances in their kitchen with nice new wood cabinets and we have these old appliances that have been in the building since 1975. No one took their time on painting the walls, you can tell where they just painted over dirt, hair etc., no one took the time to clean anything. I cant not utilize all my amenities, which I'm paying for all of them to be up running like they should. The managers are sleeping together which is very unprofessional, that's why you cant get any progress out of them, they are to business with each other. Those reviews on the website are fake, one if I was the manager living rent free of course I would write a nice review. The review on there as well from the assistant manager Sarah M. Is fake too.

2 likes, 0 dislikes
Posted by losers13 on 02/02/2014 at 8:12 AM

Re: “Pete and Mac's

Only gave 1 star because giving 0 was not an option.

We had a family gathering recently and since our cat needed thyroid medicine administered twice daily, we decided to board her for the first time since we've lived in the Phoenix area. We elected to use Pete & Macs in Avondale because they were a recommended provider through my husband's office.

Our experience with Pete & Mac's has been an ongoing nightmare. I can truly say I've never dealt with a business so thoroughly and unapologetically incompetent as P&M. It's so over the top that it would almost be like a bad restaurant or movie you love to hate - if it wasn't for the fact that my cat's health was at stake and, in this case, permanently damaged.
So where to start.

There are some more minor issues that bothered me, such as not being able to spell out names correctly after we filled out multiple forms or charging us for a photo disc but then not providing one because they didn't have enough material to make one during nine days of boarding. That was strange to us, and after several phone calls and several weeks, that money was finally refunded.
However, the biggest issue was that when we returned from our trip, our cat was permanently blind.

We had called numerous times while away and were assured that the cat was doing fine. It was obvious from her behavior upon pick-up and her abnormally large pupils that something was amiss. Her behavior was distraught and she didn't seem to recognize us. We rushed her to the vet to find that she had retinal detachment and would never see again. Had we heard about this at the time it occurred, some form of medical intervention might have been possible. We'll never know.

We immediately sought the records but they gave many reasons to not turn them over including claiming that our cat had never been there and they had no record of her or of us - despite the receipts, account numbers and charges that all left a paper trail My vet called and couldn't obtain records either. Two weeks later, we finally received records with minimal information.

The resistance to communicating with us leads us to wonder if they have something to hide; at first our suspicion was that a tranquilizer had been administered without permission, but when the stupor never wore off, that seemed less likely. In retrospect, incompetence in care and inattention to the cats well-being most likely were all that transpired. Still, a nagging thought lingers that, as the vet suggested, retinal blindness often results from facial injuries (being struck, falling, etc.).

The worst part about all of this is that we will never know what happened or what could have been done - again, because of the horrible communication during and after the whole experience.
We're still stunned that they wouldn't notice such a big change physical and behavioral in an animal in their care - and that they wouldn't act to care for her or even inform us of what was happening. How little attention could they have been paying to not at least notice she was distressed?

Our previously spunky, independent cat is now hesitant, needy and trying to learn her way around the apartment by sound and scent. At times she is inconsolable.

We just wanted to share the word about our experience and I would ask anyone who cares about their pet to think very, very seriously before bringing their animal anywhere near this place for the sake of their pets and for the mental and emotional health of the owners.

Posted by Rebekah Zemansky Higginbotham on 07/24/2013 at 3:49 PM

Re: “Boyle's Famous Corned Beef

This real Kansas City Corned Beef.and has been for 85 years. Their name is clear "Boyle's Famous Corned Beef!" Restaurants all over the country order Boyle's products. Tom Madigan

1 like, 1 dislike
Posted by Tom Madigan on 03/15/2012 at 12:00 PM

Re: “Del Properties

Del Hedgepath, owner of Del Properties, is one of the most notorious slumlords in Kansas City, as told to me by two different law firms. I live in the Normandy downtown and was told the stove and refrigerator was going to be replaced in my apartment and that it would be cleaned. On moving day nothing had been done and now three months later I am withholding rent from this asshole until these things are replaced. DO NOT RENT FROM THIS COMPANY!!!

3 likes, 0 dislikes
Posted by JackHandy on 10/23/2011 at 11:26 PM

Re: “Demasters Insurance

Great help with my insurance needs.

Posted by Tom DeMasters on 08/31/2011 at 5:14 PM

Re: “Celtic Property Management

Do not rent from these people. Their maintenance is awful. Nothing ever gets done right. Truly terrible experience with them so far, and it's only been a few weeks.

1 like, 1 dislike
Posted by angrytenant on 08/12/2011 at 10:11 AM

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