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Comment Archives: Locations

Re: “Pete and Mac's

Only gave 1 star because giving 0 was not an option.

We had a family gathering recently and since our cat needed thyroid medicine administered twice daily, we decided to board her for the first time since we've lived in the Phoenix area. We elected to use Pete & Macs in Avondale because they were a recommended provider through my husband's office.

Our experience with Pete & Mac's has been an ongoing nightmare. I can truly say I've never dealt with a business so thoroughly and unapologetically incompetent as P&M. It's so over the top that it would almost be like a bad restaurant or movie you love to hate - if it wasn't for the fact that my cat's health was at stake and, in this case, permanently damaged.
So where to start.

There are some more minor issues that bothered me, such as not being able to spell out names correctly after we filled out multiple forms or charging us for a photo disc but then not providing one because they didn't have enough material to make one during nine days of boarding. That was strange to us, and after several phone calls and several weeks, that money was finally refunded.
However, the biggest issue was that when we returned from our trip, our cat was permanently blind.

We had called numerous times while away and were assured that the cat was doing fine. It was obvious from her behavior upon pick-up and her abnormally large pupils that something was amiss. Her behavior was distraught and she didn't seem to recognize us. We rushed her to the vet to find that she had retinal detachment and would never see again. Had we heard about this at the time it occurred, some form of medical intervention might have been possible. We'll never know.

We immediately sought the records but they gave many reasons to not turn them over including claiming that our cat had never been there and they had no record of her or of us - despite the receipts, account numbers and charges that all left a paper trail My vet called and couldn't obtain records either. Two weeks later, we finally received records with minimal information.

The resistance to communicating with us leads us to wonder if they have something to hide; at first our suspicion was that a tranquilizer had been administered without permission, but when the stupor never wore off, that seemed less likely. In retrospect, incompetence in care and inattention to the cats well-being most likely were all that transpired. Still, a nagging thought lingers that, as the vet suggested, retinal blindness often results from facial injuries (being struck, falling, etc.).

The worst part about all of this is that we will never know what happened or what could have been done - again, because of the horrible communication during and after the whole experience.
We're still stunned that they wouldn't notice such a big change physical and behavioral in an animal in their care - and that they wouldn't act to care for her or even inform us of what was happening. How little attention could they have been paying to not at least notice she was distressed?

Our previously spunky, independent cat is now hesitant, needy and trying to learn her way around the apartment by sound and scent. At times she is inconsolable.

We just wanted to share the word about our experience and I would ask anyone who cares about their pet to think very, very seriously before bringing their animal anywhere near this place for the sake of their pets and for the mental and emotional health of the owners.

Posted by Rebekah Zemansky Higginbotham on 07/24/2013 at 3:49 PM

Re: “Maggie’s Authentic Mexican Food

Really good food and very inexpensive. The Chicken Mole was outstanding!

Posted by Nancy Moran on 07/20/2013 at 3:25 PM

Re: “ABC Cafe

awesome.

Posted by Stephen on 07/18/2013 at 10:05 PM

Re: “Ranch Cafe

Wonderful food. Excellent staff, always great especially in the morning on opening. Michelle, herself waits on customers and is great.

1 like, 0 dislikes
Posted by Terry on 07/17/2013 at 5:28 PM

Re: “Milton's

Milton's has reopened at 901 New Hampshire, Lawrence, KS. http://miltonscafe.com
(785) 856-0663

1 like, 0 dislikes
Posted by Darren Moore on 07/17/2013 at 2:06 PM

Re: “KC Metaphysical Fair

This actually has moved to 8787 Reeder Road, Holiday Inn in Overland Park, KS

Posted by SJ on 07/16/2013 at 5:51 PM

Re: “The Union

I hate this place. Only bar I've ever been kicked out of, twice none the less. Guys are such A-holes here. Wouldn't even let me close out my tab so they could charge me for leaving it over night...

0 likes, 1 dislike
Posted by Hate Union Westport on 07/15/2013 at 10:09 AM

Re: “Blue Grotto

The pizza was amazing. Great service, and a truly outstanding pizza. Perfect crust, amazing sauce and high quality cheese. This might be the best pizza in Kansas City!!

Posted by apizzalover on 07/13/2013 at 4:03 PM

Re: “Keyhole Tavern

The drinks are cheap, and great service....

1 like, 0 dislikes
Posted by paige on 07/09/2013 at 7:47 PM

Re: “Bloom Baking Company

TLDR version: Be cautious using debit or credit cards here. I recommend paying only with cash, especially if your transaction is under the minimum $10. Ask for a receipt and check it before you leave.

I was very disappointed with my experience at Bloom yesterday. They were quite busy, which is normal for a Saturday morning. I realized as I was in line that I didn't have any cash with me. I asked the gentleman behind the counter whether they take debit cards, and he responded affirmatively but did not mention that there is a $10 minimum card charge. I didn't discover this until I got to the register, prepared food in hand, and my total was only $8.36.

I quickly asked the woman working the register what else I could easily add to the transaction to get over the minimum amount. She told me not to worry about it and she ran my card. I really appreciated this and thought it was very nice of this small local company to give a customer a break in a pinch. I wasn't offered a receipt, but I figured it wasn't important and I didn't want to delay the long line any further, so I collected my purchases and left. I actually walked away thinking happily that this was a great example of the terrific service that small businesses are able to offer their customers.

Not so fast!

Today I logged in to balance my bank activity and realized that rather than giving me a break on being short of the minimum transaction amount, the employee at the register had simply added $2 to my total and charged me $10.36 for my items, without asking me if this was OK, or allowing me to quickly select something like a baguette to tip me over the minimum. It's only two dollars, I realize, which is far from a large amount, but in principle it's incredibly offensive to have been treated this way.

Eight dollars is pretty hefty for a croissant and small coffee to begin with. The two dollar involuntary tip makes the price more or less unconscionable.

I would like to give this business the benefit of a doubt and assume that their employees have not been specifically trained to do this, but regardless, I will certainly never return to Bloom on the basis of this experience. Their food, although dramatically overpriced, is excellent. But unless you're paying with cash I would be very wary of them.

1 like, 1 dislike
Posted by Marie B. on 07/07/2013 at 12:09 PM

Re: “Tanner's Bar & Grill

Location - Great
Service & Food - Poor

1 like, 0 dislikes
Posted by Mark Pollock on 07/04/2013 at 9:20 PM

Re: “Missie B's

A Fabulous and fun place to go! Great bar staff, and a great time. Awesome dance club.

3 likes, 0 dislikes
Posted by SShadoww on 07/03/2013 at 7:03 AM

Re: “Tower Tavern

The food is more bistro than sports bar. They serve wings that are good but the sandwiches are better. And it is more than just a burger or chicken.

The servers are friendly and efficient. There are plenty of screens and they usually don't blare the music too loud to prevent conversations.

Posted by TGD on 07/02/2013 at 10:08 AM

Re: “Patrick's

Best Party Spot On Wornall Rd. & Smoking Deck

3 likes, 0 dislikes
Posted by Walter & Adam on 06/30/2013 at 3:19 PM

Re: “Lenexa Longbranch Steakhouse

Enjoyed my time eating and listening to Jeremy Butcher and the Bail-Jumpers.

1 like, 0 dislikes
Posted by almgtop on 06/28/2013 at 4:25 PM

Re: “R.G.'s Lounge

One of the best clubs around... Those that have posted bad experiences were probably assholes in the first place. $2.50 for a glass water is a lie... But then again maybe you should consider tipping when you order water!

5 likes, 2 dislikes
Posted by Rick Eidson on 06/25/2013 at 12:29 PM

Re: “Lew's Grill and Bar

Best Happy Hour In Waldo!

2 likes, 0 dislikes
Posted by Mark Pollock on 06/23/2013 at 7:48 PM

Re: “Club Magic

Very awesome venue layout! Most unique place I've been in Lawrence, has a very good night club feel.

1 like, 0 dislikes
Posted by DJ Jones on 06/23/2013 at 11:40 AM

Re: “Funky Town

Wont you take me to......Funkytown! Great place for parties of all kinds. Whether 70 or 30 its a fun and eclectic place to seen and be seen! Dress to impress as well! A lot of regulars are there so its better to go on Saturdays! Can be quite crowded on Sat and also on weekends when skits are being performed. This weekend is Michael Jackson tribute weekend. Also in August is Elvis weekend. October is the best with Halloween skits through Oct 31. Come out and get your funk on! Its a groovy time everytime baby!

2 likes, 0 dislikes
Posted by Kurt Hammett on 06/21/2013 at 3:47 PM

Re: “Skies Restaurant & Lounge

closed in 2011. does no one update these things??

9 likes, 0 dislikes
Posted by Me on 06/18/2013 at 4:41 PM

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