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Comment Archives: Locations: 1 Star

Re: “The Peanut

By far our worst Kansas City restaurant experience. Period. I ordered the Tuna salad sandwich on "toasted wheat." Simply put, the sandwich was soggy when it arrived, and they just slapped on cold shredded cheese. I would have been fine to just say "I didn't care for their version of the tuna salad," until the waitress first took offense that I said I didn't care for it. Then she brought the check, and demanded that I still pay for the sandwich, which I did not eat. I was dumbfounded, as this was the first restaurant EVER that I've been too that was requiring me to pay for an item we neither enjoyed nor ate. I would have ordered something in place, but was not given a chance. Unfortunately, this was a terribly bad experience for my wife and I to have on her lunch break.
Rating Detail:
Food: 2
Service: 1
Atmosphere: 3
Value: 2
Overall: 1

2 likes, 11 dislikes
Posted by Joseph Smallwood on 10/02/2009 at 11:51 AM

Re: “Waid’s Family Restaurant

It use to be a great place for breakfast. The food is served cold and the place is dirty. PS call an exterminator.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

Posted by Alan on 09/21/2009 at 12:53 PM

Re: “Sushi Gin

Food is acceptable, but service is terrible. Our waiter brought a noodle dish, but I ordered shrimp tempura. When I explained very nicely that this not want I ordered, he went to speak with the manager/owner. She refused to give me the meal I ordered, saying insulting comments like, "You have no proof that you ordered tempura." Such stupid drama. We ultimately left without me eating, and when I mentioned this to friends, they've had terrible customer service there as well. I won't go back. I asked around, and lots of people prefer Jun's on State Line near 75th, where "the food is good, and the owners are happy to provide good customer service!"
Rating Detail:
Food: 3
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

Posted by J. Cook on 08/22/2009 at 2:40 PM

Re: “Sushi Gin

Food is acceptable, but service is terrible. Our waiter brought a noodle dish, but I ordered shrimp tempura. When I explained very nicely that this not want I ordered, he went to speak with the manager/owner. She refused to give me the meal I ordered, saying insulting comments like, "You have no proof that you ordered tempura." Such stupid drama. We ultimately left without me eating, and when I mentioned this to friends, they've had terrible customer service there as well. I won't go back. I asked around, and lots of people prefer Jun's on State Line near 75th, where "the food is good, and the owners are happy to provide good customer service!"
Rating Detail:
Food: 3
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

Posted by J. Cook on 08/22/2009 at 2:40 PM

Re: “Los Cabos

My husband and I had a horrible experience! We sat at the bar and the bartender kept dissapearing. When we finally were able to order I ordered alacart a beef enchilada and a beef taco. My husband order a pork burrito. My enchilada came out with no enchilada sauce at all and was deep fried with a drizzle of sour cream. It was about the size of a small cigar! I told the bartender that was not an enchilada and he said they make them a little different at their restaurant. We found the Director of Operations and complained to him and he said that was definitely not an enchilada. My husbands food was fine but we will never go back! What, did I look stupid!!!
Rating Detail:
Service: 1
Atmosphere: 3
Value: 2
Overall: 1

Posted by Joyce on 08/21/2009 at 10:36 AM

Re: “Mad Greek Restaurant

The brown-haired manager chick who has worked there since "forever" (friendly and polite as always, btw) seated me. THREE minutes LATER, she seats a party of four. Epic Fail server "CAM" bops on over to THAT table...I said "Excuse me; we were here, first." Fully IGNORING me, I AGAIN (louder, this time) said - "WE were here, FIRST." The party of four, apparently completely ignorant of their surroundings, blissfully unaware anyone but them exists on this planet, shot me the death glare. Confident they were undeserving of acknowledgment, I refused to validate them by staring back. SECOND Epic Fail: "CAM" then APOLOGIZED TO THEM! Furthermore, the brown haired manager chick ALSO visited THEIR table, to APOLOGIZE! (BIZARRO WORLD???) The brown haired manager chick had to tell Epic Fail to fill our water glasses...I asked the brown haired manager chick if today was our server's first day - not just at Mad Greek, but as a server in general, or, indeed, working with the general public, in ANY capacity. She acted as though she was completely unaware, totally clueless, as to any deficiency he had exhibited, whatsoever. I can only imagine the party of four was likely COMPED for their meal, in addition to the two completely absurd apologies afforded by CAM, the EPIC FAIL server and the brown haired manager chick! They certainly left one HECK of a MESS, behind, for the poor busboy! WELCOME BACK, KU STUDENTS! $21.50, for THIS??? = EPIC FAIL!!!
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

1 like, 0 dislikes
Posted by Gordy on 08/16/2009 at 12:09 PM

Re: “Little Richard’s Family Restaurant

Found Kinky Black Hair in the food. They said that we did it and would not even offer anything as much as an sorry. I am so upset about the care and service that is normaly pretty good. I am conisdering calling the health department. I would not even eat there again.. As long as I am upset i am going to continue to post bad reviews on the Place....
Rating Detail:
Food: 1
Service: 1
Atmosphere: 5
Value: 1
Overall: 1

3 likes, 15 dislikes
Posted by Chuck on 08/08/2009 at 6:53 PM

Re: “Bluestem

This restaurant was a disappointment. There is not enough variety on the menu and we thought there was more effort put into making the food look good than in making it taste good. Even the desserts were disappointing.
Rating Detail:
Food: 1
Service: 4
Atmosphere: 3
Value: 1
Overall: 1

2 likes, 3 dislikes
Posted by Diane Stanley on 08/03/2009 at 4:26 PM

Re: “Nara

I really don't understand what the big deal about this restaurant is. The food isn't great, and the prices are too much for the quality of the dining experience. Just because a restaurant is in a trendy area of town, people get all excited without realizing how much of a joke the restaurant is , really.
Rating Detail:
Food: 1
Service: 2
Atmosphere: 1
Value: 1
Overall: 1

1 like, 0 dislikes
Posted by Amy Perschall on 08/03/2009 at 12:36 PM

Re: “Cafe Trio

We were completely disappointed in the customer service. The new location and atmosphere are wonderful, yet the staff were rude when we approached them about the amount of time it took for our food to arrive. I would not recommend this restaurant for a group of people.
Rating Detail:
Service: 1
Atmosphere: 3
Value: 3
Overall: 1

0 likes, 3 dislikes
Posted by Jillian on 07/27/2009 at 7:55 AM

Re: “Stix

On July 19th, my colleagues and I decided to try Stix for the first time. Unfortunately, we did not have a good experience. Their bar was not fully stocked, and did not carry several liquors, including sake that is listed on their menu. When we tried to ask for a substitution for the same price as the out of stock cold sake (a difference of $8) the management said no. Not all of our Sushi choices were delivered to our table. We had to request our Sushi order menu be shown to us, and the waitress explained the chef overlooked the other items. No amends were offered until the very end. The assistant manager, Jeremy, offered us a round of drinks on the house. I pointed out that the round of drinks would exceed the price difference of the sake substitute ($8), but he still refused to supply the substituted Sake. My lone martini was $10. We did not understand their reasoning, especially when we spent alot of money, and would have spent more if they had tried to accomodate us. I tried to contact the manager Hoang on Monday, but he was too busy to accept my call.
Rating Detail:
Food: 3
Service: 1
Atmosphere: 2
Value: 2
Overall: 1

Posted by Jud on 07/20/2009 at 2:12 PM

Re: “Kababesh Grill

Don't waste your time/money. Very bad experience. TRUST ME!
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

Posted by Bill Chino on 07/08/2009 at 11:30 AM

Re: “Raoul's Velvet Room - CLOSED

Several of you saw my "hat incident" postings on Twitter last night and have inquired about what happened at Fuel/Raoul's Velvet Room so I've decided to lay it out here in this blog. And yes, I'll admit it isn't the snazziest hat, but as you'll see, that's kind of beside the point. First of all, I want to be clear that the staff at Fuel/RVR were all reasonably professional except for the manager on duty who obviously didn't know the first thing about the hospitality industry, which is simply to be polite to your guests. I wasn't even given the obvious option of just taking off my hat; instead, I was flatly told that I had to leave immediately. Of course this was after my group and I had spent a C-note or more on cover charges and drinks during the three hours we had been there. I was utterly shocked at the manager's rudeness but decided it was time to leave anyway so I headed toward the restroom area as my ride had gone in there a few moments earlier. At that time I was approached again and told once more that I had to leave, this time by the same manager along with another employee who (guess what?) was wearing a hat conspicuously similar to mine. I explained to them that I was waiting for my ride to get out of the restroom and had no intentions of staying any longer as I was obviously not welcome there. Apparently I was not believed, and my audacity at pointing out to the manager that the other employee was wearing a hat didn't sit too well with him, as was evidenced by his continued rudeness. Once my ride emerged from the restroom she too was absolutely shocked at what was happening, so we left, along with the others in my group. What confounds me is why Fuel/RVR did not enforce their dress code at the door before taking people's money or at least explain to guests upon arrival that there are different dress codes even though the two bars had a common entry point and a single cover charge. And just why is it that the dress code doesn't seem to apply to their own employees? Fuel/RVR's management created an unnecessarily ugly situation that resulted in several extremely dissatisfied guests solely due to their own ineptness and unprofessionalism. Needless to say, we won't be back.
Rating Detail:
Service: 3
Atmosphere: 1
Value: 1
Overall: 1

Posted by Joey on 07/05/2009 at 3:33 PM

Re: “The Cashew

***WARNING!!!! ***TAKE YOUR PRIVATE PARTIES ELSEWHERE! PATHETIC VENUE! Perhaps if you're simply drunk & have never partied in better than a barn you might love this hole. WHEN IN REALITY... There is NO Airconditioning in the upper floor ballrooms. They say & sell that there is, but it does not function, NEVER HAS! It was 98 degrees on June 27th when they screwed hundreds of clients over with the lies & BS! There was a crew of HVAC techs kicked out about 2 hours before guests arrived so they were not caught afro-engineering some laughing stock of a AC system that very afternoon. THIS VENUE HAS BEEN OPEN FOR MONTHS IF NOT YEARS DOING THIS TO EVENT AFTER EVENT OVER & OVER!!!! THE LIES MUST STOP!!!! The Video system FAILED when the clients group was to present a crucial heartfelt video & the venue had nothing but more pathetic excuses. They blew all their money on Garage doors instead! lol The management staff is very very rude, over worked, understaffed, incompetent and just plain pathetic. I wouldn't vomit on their sidewalk the next time I drove by drunk in a cab even if I was a loyal jayhawk fan! ***WARNING!!!! ***TAKE YOUR PRIVATE PARTIES ELSEWHERE! OBVIOUSLY THIS VENUE CANNOT SUPPORT PRIVATE EVENTS! SHOULD YOU TAKE THE CHANCE????????? Furthermore, this venue is NOT handicapped accessable. If I was in a wheelchair I would NOT go upstairs EVER under any circumstances, you'll just get trapped in the building owners private garage & burn up with his mercedes collectables. It's like Fort Knox getting in & out of that hole. NOT VENDOR FRIENDLY BY ANY STRETCH of the imagination! GOOD LUCK if you take the risk!
Rating Detail:
Food: 2
Service: 3
Atmosphere: 4
Value: 1
Overall: 1

Posted by Pissed Off on 06/29/2009 at 1:50 AM

Re: “Winslow's BBQ

Wish I could rate no stars. We went there a couple of sundays ago. I had a beef sandwich and my brother had a combo. The meat was sliced and then heated up in a microwave. It tasted like microwaved heated up leftovers. Just horrible. The fries were okay but couldn't make up for the sandwich. This place could ruin Kansas City's reputation for good barbeque..!
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

0 likes, 1 dislike
Posted by John on 06/23/2009 at 6:31 AM

Despite claims of great Indian cuisine, I found the food marginal compared to others in the Kansas City area. Food quality aside, though, I was shocked this evening when the owner (or manager) chastised and berated his employees while guests were dining. Never in all my restaurant experiences have I ever witnessed such bad judgement on the part of the management. The owner may have had good cause to give his employees a yelling, but he clearly exercised poor judgement in choosing the dining area as the venue for discipline. I will never patronize this place again nor will I ever recommend Masalas to any friends or colleagues.
Rating Detail:
Food: 1
Service: 1
Atmosphere: 3
Value: 1
Overall: 1

Posted by David on 06/22/2009 at 8:58 PM

Re: “Justus Drugstore

I will never walk into this place again. I had intended to take a party of 7 there in a couple weeks - we are a group of friends that eat out once a month all over the city. We pride ourselves on the adventure of the group to variety and trying new places where none of us have gone before. Justus will not seat a party greater than 6 people - telling me that the kitchen can not do more than 6 at a table and that our party would have to sit at TWO TABLES. I went in on a weekday and told the hostess that we were planning a night out in two weeks with appetizers, entrees, dessert and drinks and that waiting for the 7th would not be an issue, but that we wanted to sit at one table. The hostess told me that she would have to check with the kitchen. She returned to tell me that we would have to sit at two tables - 4 at one and 3 at the other and that they would try to get us as close together as possible. I told her that it this arrangement was not acceptable and that they would not have our business. Buyer Beware!
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1

0 likes, 4 dislikes
Posted by G on 06/06/2009 at 10:40 AM

Re: “Harry's Country Club

I visited your establishment for the first time today for lunch with my daughter, friends and granddaughters. It was one of the worst experiences I’ve had in a restaurant. To begin with, our server took our drink orders and returned about 10 minutes later with them, but she forgot one. She told us she would be right back with it, but never returned with it. About 10 or so minutes later she came back to get our order. I understand that it was busy, but when we sat down only a handful of tables were seated. After our server took our food order, she proceeded to take orders at 4 other tables, which having run a restaurant before, I understood. That way there was one trip to the kitchen to deliver the orders. But, all 4 tables received their food long before we did. One table had even left by the time we received our food. About 20 minutes after she took our order she stopped by to make sure that I had ordered a sandwich instead of a wrap. It is my belief that she did not give our order to the kitchen until after that. That is the only explanation I can come up with for the huge delay. When asked how much longer it would be, we were told it would be right out. The 7 orders dribbled out one or two at a time. My 6 year old granddaughter was the last to get hers, about 10 minutes after everyone else. It was a grilled cheese sandwich and fries. How long does it take to make that?? When the manager (I am assuming, she never identified herself as that), came over to see how everything was we told her that the food was fine, but the delay was unacceptable (or words to that effect). She explained that the kitchen was backed up because they were busy and said “look at all these people.” When we all tried to explain that we had been there since 11:35 and it was now 12:30, she said well, when some people order things that take a long time it takes a long time to get your food. How long does it take to make grilled cheese, fries, a wrap, a sandwich, the brown thing, macaroni and cheese and a hamburger???? I was so taken aback by being told to go run the kitchen, I couldn’t respond. This manager is the rudest thing I have ever run into in the service industry. I didn’t expect a free meal, but I would have certainly appreciated a little sympathy and possibly free drinks for the extremely long wait. Instead, I was rudely told to go run the kitchen and that she had apologized and didn’t know what else we expected from her. Two of us had to get back to work. We both work downtown. I had left my office at 11:25 and did not get back to that office until after 1:00. I have an hour for lunch, which is usually more than enough time to go to a restaurant, eat and still have time to get back by the time the hour is up. None of us will ever be back. I will spread the word about how rude the management is there and how slow the service and cooks seem to be. Also, if you choose to eat there, don’t you dare complain about anything…they tell you to go run the kitchen. Sue Gates
Rating Detail:
Food: 3
Service: 1
Atmosphere: 3
Value: 1
Overall: 1

Posted by Susan Gates on 06/04/2009 at 2:17 PM

Re: “The Beaumont Club - CLOSED

Just wanted to warn anyone who may be attending the boxing matches in the near future. I went a couple of weeks ago and was shocked when I found my $25.00 ticket was good for standing room only. The tickets ran from $25.00- $60.00 (I believe). When I asked to exchange my ticket so I could get a seat, I was told I would have to wait until everyone had arrived (by this time the fights were close to over). I also stood outside of the door for an hour and a half. We were told doors would open at 6:00 PM. They did not open until 7:30 PM. I will not go back. This used to be an enjoyable place to hang out and watch a good boxing match; not so anymore.
Rating Detail:
Service: 3
Atmosphere: 3
Value: 1
Overall: 1

Posted by Lori G. on 05/19/2009 at 7:43 AM

Re: “Blanc Burgers & Bottles

Went in with my brother and found a way overpriced overly salty burger. As he said "nothing special". Sweet potato fries were good but when I asked for ketchup, she brought a doolap of ketchup. For the huge price can't they afford a friggin bottle.
Rating Detail:
Food: 1
Service: 3
Atmosphere: 2
Value: 1
Overall: 1

0 likes, 1 dislike
Posted by Greg on 04/30/2009 at 6:53 PM

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