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Comment Archives: stories: Dining: Restaurant Reviews

Re: “How do you say 'Beard winner Michael Smith' in Spanish? Cocobolos

C'mon Charles :-(

Love Michael Smith. But paying for chips and salsa is a deal-killer at a Mexican resturant/cantina.

5 likes, 3 dislikes
Posted by David Small on 08/02/2014 at 4:23 PM

Re: “How do you say 'Beard winner Michael Smith' in Spanish? Cocobolos

135th street. Wow.

2 likes, 1 dislike
Posted by NeverEndingSuburbs on 07/31/2014 at 5:32 PM

Re: “How do you say 'Beard winner Michael Smith' in Spanish? Cocobolos

You must have received special treatment because that is the complete opposite experience we had with the food and service was subpar. Reviews on Yelp are mixed and not good ratings as compared to other M.S. establishments.

7 likes, 2 dislikes
Posted by Jenni Fox on 07/31/2014 at 12:51 PM

Re: “How do you say 'Beard winner Michael Smith' in Spanish? Cocobolos

Say "JoCoCoCoBolos"

9 likes, 2 dislikes
Posted by amy on 07/31/2014 at 11:58 AM

Re: “How do you say 'Beard winner Michael Smith' in Spanish? Cocobolos

I'd rather drive to Manhattan and get the Evil Desert Chicken. I'm sure this is good in it's own right, but when I hear Coco Bolos I have too many delicious memories that pop up in my head.

4 likes, 3 dislikes
Posted by Abe on 07/31/2014 at 4:22 AM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

I worked for Nick &Jake's for 6 years as a manager at their Overland Park location. I will state that Kevin, Doug, Bill and Larry are fine restaurant men, fine owners, fine Dads and fine Kansas City business owners. If there are issues at the new restaurant on Main then those issues will be studied and corrected. Why? Because they are in their stores every day. When I finally get my own bar/restaurant, I hope that I can reach the high bar that these gentlemen have set. You guys are the best! Tom Wynne

1 like, 0 dislikes
Posted by Kathleen Donegan Wynne on 07/27/2014 at 2:42 AM
Posted by Shane Quinlan on 07/24/2014 at 11:41 AM

Re: “Alex Pope's Preservation Market is reason enough to frequent Bridger's Bottle Shop

Lamb meatball sandwich = amazing.

I also loved the unexpected barley salad as a side. Get that if you haven't tried it. It'll blow your mind.

And the beer selection is awesome too.

4 likes, 1 dislike
Posted by Jay Aber on 07/24/2014 at 11:30 AM

Re: “Alex Pope's Preservation Market is reason enough to frequent Bridger's Bottle Shop

It's a great place. One of the best lunch values around. The cider selection is really good, too.

4 likes, 1 dislike
Posted by karen g. on 07/24/2014 at 9:30 AM

Re: “Alex Pope's Preservation Market is reason enough to frequent Bridger's Bottle Shop

silly concept with beer coolers full of over priced bottled beer...but food is great....dump the beer thing add more food.

3 likes, 7 dislikes
Posted by whitten on 07/24/2014 at 9:20 AM

Re: “Alex Pope's Preservation Market is reason enough to frequent Bridger's Bottle Shop

The beet salad (with pulled pork) is one of the best things I've ever tasted. And the size of the portion is enough for 2 meals for me, making it a great deal. I love this place.

5 likes, 0 dislikes
Posted by tigerpiper on 07/23/2014 at 3:23 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

My message is one of strong and unequivocal support for Charles. The shoot-the-reviewer comments baffle me. Charles has demonstrated with decades of good and principled work that the only agendas he brings to the table are precisely the tastes and preferences that are essential to reviews.
It's a subjective undertaking and Charles' consistency and clarity alone rank him among the elite. His knowledge and experience are bonuses, as is the clarity of his writing and --regardless of whether you agree his opinions -- his judgment.
(No, I'm not a relative, a close personal friend, or a flack. Just an occasional fan of Charles' work through 30 years of being in and out of Kansas City.)

21 likes, 3 dislikes
Posted by Pauley on 07/13/2014 at 9:53 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

The food is bland. That is OK. Inasmuch as it is an arbitrary culinary strategy by the owners. The quality of service is almost non existent. Not OK. That is the fault of management. The people running the front of the house do not know what they are doing. They do not have a concept of "service". That is a tragedy. I will bet this place this time next year, will be a chinese laundry.

To Wally: you are irrational !

14 likes, 2 dislikes
Posted by Channing Barrow Brown on 07/12/2014 at 1:39 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

hahaha.....Charles the fact you responded to my comment within 4 hours proves my point exactly. You show no sensitivity when you trash a new restaurant but boy are you hypersensitive when a commenter takes issue with your opinion. You can certainly dish it out but you cant take it. Wally

4 likes, 33 dislikes
Posted by Wally on 07/12/2014 at 10:08 AM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

I've been reading Charles for more years than I can recall, and I've never seen him "denigrate those who disagree with him," although I've enjoyed watching him slap down a troll from time to time. It would appear some of the trolls still suffer great butthurt over this.

21 likes, 4 dislikes
Posted by Realist on 07/12/2014 at 6:03 AM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

"... and trying to learn what the area is looking for" -- I haven't been to Nick & Jake's and so have no opinion on the restaurant. But this quote from a previous response shows the problem with a lot of places in Kansas City. Stop trying to learn "what the area is looking for" and cook some food that you are passionate about.

8 likes, 3 dislikes
Posted by Jack on 07/11/2014 at 4:12 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

To "Wally:" I rarely comment under my own Cafe reviews and I did not, until now, make any comments -- under my name or any other -- under this review.

20 likes, 3 dislikes
Posted by Charles on 07/11/2014 at 2:21 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

@lissaplazakc Did you even read her response? It was nothing but positive and responsive, rather than merely reactive to the review. In 2014 a brand being interactive with social media is not bad form but on occasion an absolute necessity. Try reading more carefully next time before posting a condemnation full of inaccuracies.

8 likes, 3 dislikes
Posted by PJ on 07/11/2014 at 1:17 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

Charles is a thin skinned reviewer. Whenever he trashes a place, like he does here, he monitors the comments and then tries to denigrate those who disagree with him. Charles, have some guts. If you want to run a place down, then stand back and see how your review is received by the people who read your columns, don't insult those who disagree with you.

5 likes, 29 dislikes
Posted by Wally on 07/11/2014 at 10:16 AM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

I have no affiliation with Nick and Jake's, but I do have a little experience in restaurant service and reading reviews around here.

I think Nick and Jake's dads as well as the rest of the staff would be the first to admit that they aren't trying to steal the customer base of Bluestem or Michael Smith's. I have been to their other locations and would call it better than average bar and grill food. That is a compliment. There is a lot of money to be made with that type of fare. Arguably the two most successful restaurant chains to come out of KC since G.R. (KC Hopps and 54th Street) have made their money exactly that way. Even PB&J has moved in that direction. Good recipes executed well at a reasonable price never goes out of style.

Nick and Jake's though positions themselves at a price point slightly higher than a 54th Street, Blue Moose, or Red Robin. What justifies that higher price is the service and execution. The food isn't going to blow you away, but the service and execution can justify paying a bit more for the overall experience. If you are not going to differentiate yourself on food (we could start a list of places serving Irish Nachos), you have to do it with friendly servers who make you feel welcome and add to the experience. You have to be able to time the courses according to the preference of the guest and not the kitchen or the host stand. If you think about the casual places that you like to go they are either inexpensive or they have service/execution down pat. Nick and Jake's isn't cheap, so focusing on the poor service and execution is fair in a review.

The good news is that this is an easy thing to correct. They can take some time training the staff on moving service from casual to upscale casual and the problem is solved. I know people who work there that are extremely talented. This review doesn't mean that I will never go there. If he said the food was awful, that would be a kiss of death. Service can be fixed. The employees complaining about the thoughts of a professional food critic and former server are shooting the messenger. If there are things to fix, fix them and get better. This is the lesson not learned by the last two concepts that resided in that space.

25 likes, 1 dislike
Posted by Savvy Dave on 07/10/2014 at 6:23 PM

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