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Comment Archives: stories

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

I have no affiliation with Nick and Jake's, but I do have a little experience in restaurant service and reading reviews around here.

I think Nick and Jake's dads as well as the rest of the staff would be the first to admit that they aren't trying to steal the customer base of Bluestem or Michael Smith's. I have been to their other locations and would call it better than average bar and grill food. That is a compliment. There is a lot of money to be made with that type of fare. Arguably the two most successful restaurant chains to come out of KC since G.R. (KC Hopps and 54th Street) have made their money exactly that way. Even PB&J has moved in that direction. Good recipes executed well at a reasonable price never goes out of style.

Nick and Jake's though positions themselves at a price point slightly higher than a 54th Street, Blue Moose, or Red Robin. What justifies that higher price is the service and execution. The food isn't going to blow you away, but the service and execution can justify paying a bit more for the overall experience. If you are not going to differentiate yourself on food (we could start a list of places serving Irish Nachos), you have to do it with friendly servers who make you feel welcome and add to the experience. You have to be able to time the courses according to the preference of the guest and not the kitchen or the host stand. If you think about the casual places that you like to go they are either inexpensive or they have service/execution down pat. Nick and Jake's isn't cheap, so focusing on the poor service and execution is fair in a review.

The good news is that this is an easy thing to correct. They can take some time training the staff on moving service from casual to upscale casual and the problem is solved. I know people who work there that are extremely talented. This review doesn't mean that I will never go there. If he said the food was awful, that would be a kiss of death. Service can be fixed. The employees complaining about the thoughts of a professional food critic and former server are shooting the messenger. If there are things to fix, fix them and get better. This is the lesson not learned by the last two concepts that resided in that space.

1 like, 0 dislikes
Posted by Savvy Dave on 07/10/2014 at 6:23 PM

Re: “Hi-Fi Records' Kyle Maggart seizes the day in Olathe

Store's site with info: http://greenexpressionskc.com/

2 likes, 0 dislikes
Posted by AS on 07/10/2014 at 5:56 PM

Re: “Is the International House of Prayer planning a ‘dorm’ in Hyde Park?

I will not spend the time to defend the other accusations you made in your comment but at least you made it clear that your original accusations weren't based on actual concerns with evidence but the bottom line was that you simply hate the church/ministry. Your comment "I don't want them in my neighborhood, or my church. I don't want to hear them barking all night as I am trying to rest." just reflects who you really are. Ask Jesus if He would think calling others dogs, discriminating against others and not wanting them in your church is anything that reflects Jesus' character who you described in your first post. God bless you sir, I hope your church will at least speak to you about the "Love your enemy" teaching - if you made others an enemy in your head.

2 likes, 0 dislikes
Posted by EricJSmithIsWrong, on 07/10/2014 at 4:19 PM

Re: “Nica's Lagniappe Cajun Kitchen has closed for good

My only comment was that I found it particularly difficult to find something somewhat healthy-ish and not laden with sauce or such.

Posted by foodsnob on 07/10/2014 at 3:09 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

My experience was quite the contrary. We had a waitress I believe from Yugoslavia who was fantastic. When Ferruzza raves about a restaurant, I have learned to keep away. When he whines, it's probably the place to go.

5 likes, 7 dislikes
Posted by richiepoor on 07/10/2014 at 2:40 PM

Re: “Is the International House of Prayer planning a ‘dorm’ in Hyde Park?

Dear EricJSmithIsWrong,

I don't trust anyone who doesn't use their real name. I might be wrong. I said it "sounds like". I hope you're right, whoever you are. I just don't trust them...but I don't trust you either.

Mike Bickle claims to be one of the Kansas City Prophets. http://www.w3church.org/Acceptance.html

The Kansas City Prophets practice "The Toronto Blessing", or "barking in the spirit". Here's a video of people doing such things. https://www.youtube.com/watch?v=xCeVZ6e2T0E&feature=youtu.be&t=8s

I don't want them in my neighborhood, or my church. I don't want to hear them barking all night as I am trying to rest.

So whoever you are Mr/Mrs TooChickenSh*tToUseTheirRealName, aka "EricJSmithIsWrong", I do not like them, and I will continue to be a thorn in their side for the sake of the poor souls who surrender their self to such a messed up place.

Eric J. Smith

P.S. - If you know them, tell them their church services (in a gymnasium) LITERALLY stinks with all those people running in circles, doing NOTHING productive, wearing only sweaty socks on their feet. Gross. Seriously. Gross.

2 likes, 2 dislikes
Posted by Eric J. Smith on 07/10/2014 at 2:16 PM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

Did no one ever hear about Amy's Baking Company (Ramsey's Kitchen Nightmares)? I only ask as I find the response to a somewhat critical review and some comments that lend credence to the negative aspects of the review, by employees and an owners parent, to be an example of how NOT to use social media. (I'm not comparing the ownership, style or anything other than the misuse of social media. It can be incredibly damaging.)

To have a new Special Events Manager commenting on a review is, in my opinion, disturbing. Stalk Yelp much? I'm sure this individual is incredibly proud of her new position, but responding to a Pitch article is just poor form.

There will always be yays and nays in any business - but if one review and some comments can throw a restaurant (the employees, it's owners, and THEIR parents) into such a tizz...that is more concerning than the bad review.

Take it in, look at the comments, but don't engage. Listen and learn. The internal based responses posted here sound like a petulant child rather than seasoned business owners. Nick & Jake's have established a brand. Whether that brand works in South Plaza remains to be seen, but the internal responses do give me, as a resident of the area and a one time customer of the establishment pause. Maybe this is why the waitstaff is so "in your face", that when you ask for five minutes you're given 45 seconds? Management should set an example for the staff - step back and breathe.

2 likes, 7 dislikes
Posted by lissaplazakc on 07/10/2014 at 1:42 PM

Re: “Is the International House of Prayer planning a ‘dorm’ in Hyde Park?

Oh Eric J. Smith! Didn't Jesus teach us not to make assumptions or judge without knowing the facts? You are wrong. Mr. Bickle is the founder of a non-profit ministry. Mrs. Bickle is the founder of a real estate company. However, what you don't know is that all the profit from the company goes to the ministry. So, no conflict of interests and no exploitation. Mr. and Mrs. Bickle live very simply and give extravagantly to the poor and the community. Be like Jesus - Love and don't pass judgement, at least, without knowing your facts.

2 likes, 1 dislike
Posted by EricJSmithiswrong on 07/10/2014 at 1:38 PM

Re: “FooDoo casts a spell on the Uptown neighborhood

what/where is "uptown". going north isn't it plaza, midtown, crossroads, downtown, city market?

Posted by markley4 on 07/10/2014 at 1:36 PM

Re: “Nica's Lagniappe Cajun Kitchen has closed for good

Another poor choice of name. Kansas Town and Nica's-too-many-consonants. I realize restaurateurs want to stand out but dial it back a little. Too idiosyncratic and it feels like dinner will be served in somebody's basement.

4 likes, 1 dislike
Posted by Ginger on 07/10/2014 at 1:10 PM

Re: “Tommy Morrison, HIV-infected former heavyweight champ, is officially crazytown

My name Douglas dashy from Oxford,UK ...HIV has been ongoing in my family for long..I lost both parents to HIV and it is so much pain have not been able to get over.As we all know medically,there is no solution or cure for HIV and the cost for Medication is very expensive..Someone introduced me to a man(Native Medical Practitional)in oxford..I showed the man all my Tests and Results and i told him have already diagnosed with HIV and have spent thousands of dollars on medication..I said i will like to try him cos someone introduced me to him..He asked me sorts of questions and i answered him correctly..To cut the story short,He gave me some medicinal soaps and some herbs(have forgot the name he called them) and he thought me how am gonna use them all..At first i was skeptical but i just gave it a try..I was on his Medication for 2 weeks and i used all the soaps and herbs according to his prescription.. that he will finish the rest himself..and i called him 3 days after, i arrived and i told him what is the next thing..he said,he has been expecting my call.. he told me to visit my doctor for another test..Honestly speaking,i never believe all he was saying until after the test when my doctor mention the statement that am, HIV negative and the doctor started asking me how do i do it....Am telling this story in case anyone may need this man his email is: dr.skhivhomefcure@gmail.com or call him now at +2348158847627

Posted by Douglas Dashy on 07/10/2014 at 1:07 PM

Re: “Nica's Lagniappe Cajun Kitchen has closed for good

I'm very sad to see it go. It was definitely one of my favorite places in town. It was perhaps a bad portent when they discontinued Sunday brunch. It was some of my favorite food in town, and one of my favorite bars. I hope that whatever eventually opens in its place will fill its shoes.

Nica's will be missed.

Posted by John Kelly on 07/10/2014 at 1:06 PM

Re: “Nica's Lagniappe Cajun Kitchen has closed for good

Ah have a cupcake, it'll help in your time of mourning (:

2 likes, 0 dislikes
Posted by Cup on 07/10/2014 at 12:54 PM

Re: “Nica's Lagniappe Cajun Kitchen has closed for good

I wish we still had Beignet on 39th St instead of that stupid fucking cupcake place.

18 likes, 0 dislikes
Posted by Ben on 07/10/2014 at 12:52 PM

Re: “Kansas Town restaurant closes after five months

I think that I am impressed with what I write. I get a tummy ache sometimes, too.

Posted by Foodsnoob on 07/10/2014 at 12:19 PM

Re: “The rise of the super-supermarkets in the suburbs

Brookside Grocery Sucks - BKS resident here too...I have a theory about BKS grocery stores.....Cosentino's owns both the Pric Chopper and the Market, which is great for a few items but horrible if you have a family and do massive shops each week. I think they refuse to put any money into the shitty Pric Chopper because they want people to go to the Market and spend $3 more per pound on strawberrys and a shit ton more on everything else...makes no sense from a business perspective to have two Class A grocery stores a few hundred yards from each other....one Class A, and one Class C is a money maker....shitty, I know.

2 likes, 0 dislikes
Posted by BKS resident on 07/10/2014 at 11:52 AM

Re: “Did a model slip his junk into the 1975 Sears catalog? You make the call!

"Inset: a stylish protozoa." hehehhehehehee

Posted by Genevieve Gates on 07/10/2014 at 11:29 AM

Re: “Is the International House of Prayer planning a ‘dorm’ in Hyde Park?

So Mr. Bickle has a non-profit ministry school, and Mrs. Bickle has a real estate company who profits off of leasing space to said students and families. Sounds like a conflict of interest for him and a monopoly for her, at best, to me. At worst? A merchant exploiting devout worshippers inside the temple. It's Gospel that Jesus Christ whipped those "entrepreneurs."

1 like, 2 dislikes
Posted by Eric J. Smith on 07/10/2014 at 10:57 AM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

I just began working at the Nick and Jake's "on Main" as the Special Events Manager. I believe everyone is allowed their opinion and we will gladly take the constructive criticism. I personally get to see how hard the GM, Chef and Managers here work to encourage the staff and kitchen to get better daily. They are taking all opinions into account and trying to learn what the area is looking for. Fact is, people love to hear and read the negative and dislike positive comments on here as that is the culture we live in. I personally highlighted the positives that Charles wrote in my copy of the article. The negatives have been taken in and will only push us to be better. What I love about Nick and Jake's is they offer good food at a very affordable price for all types of people, the owners are awesome family oriented guys, they are focused so much on giving back to the community and always wanting to get better! Bring on the dislikes and negative comments, I am beyond proud to be a part of this team and know that it takes time for a new location to find its way, the right staff and the best food for the area.... and I 100% believe we will get there! Thanks for motivating me to do a better job today and in the future!!!

Jen Trompeter

12 likes, 0 dislikes
Posted by jent on 07/10/2014 at 10:44 AM

Re: “Nick and Jake's on Main: a location with a curse, a menu with potential, servers with an itch

So-so food and a wait staff that can't, apparently, wait. I suppose it is a step up from the places that serve lousy food and take forever to get it to you.
Unsurprisingly, most of the "you don't know what you're talking about" comments are from people who have never commented about anything else The Pitch has ever published. My conclusion is not only are they "homers," they have no idea what a good dining experience is supposed to be about.

3 likes, 5 dislikes
Posted by extremus on 07/10/2014 at 10:15 AM

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