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Re: “The Cashew”
My Fiance and I were very excited to have our wedding reception here next March. Beautiful space, great view, excellent food and a 5-star wedding coordinator. We signed a contract with 2000 Grand on November 3, 2012, however the contract was signed not by our event coordinator, but by the owner. We knew nothing of this because we never saw the contract after the owner signed it...You could say we didn't mind because we were still in a pre-wedding bliss, full of fun planning for the best day of our lives. Needless to say, the bliss has worn off.
On November 12, 2012, we went in for a tasting to select the entree for the reception. Our great event coordinator, who we really liked and trusted, told us then and there that she was leaving and introduced us to her replacement. We were okay with it at the start, but after 5 days of no returned emails we knew this was a fail. We didn't trust the new coordinator to get the job done so we tried to pull out of the contract on November 21, 2012 by citing a clause that said something to the effect of "no changes are binding except in writing". But, to our dismay, the contract wasn't even signed by our coordinator, it was signed by the owner (someone the internet tells us is quite the bully). Remember the wedding bliss? Yeah we had no idea.
Another interesting point here is that, we asked them to take us off their calendar earlier this week so they can begin to re-lease the space, and sustain no damages by our situation. They refused and claimed they won't take us off until we pay our contract cancellation fee, which I will explain in the next paragraph. This is just silly business practice that can be simplified into plain-old bullying. They know that we are gone. They also know they won't make money if they don't re-lease the space. But they insist on hurting their own business to collect a measly $2,000 from a young engaged couple, us, who want out because they acted quite unprofessionally.
Long story short, lots of emails, a few interesting phone calls and some heartburn later, 2000 Grand delivered an ultimatum. Either we pay the 25% of the contract amount (which was a clause in the contract that we understand, but we claim the whole agreement is voided by their unprofessional actions) or they hand us over to the collection rats.
I would strongly advise any prospective event-hosting people out there that even though the space is good, the food is good and the folks seem nice, the current management here can be accurately described as crooks. I hope this post encourages you to make a wise decision of where you take your business.