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Best Pet Store 

Waldo Pets

Waldo Pets is more wildlife laboratory than pet store, with its hundreds of furry and finned creatures, squawking birds and the constant, hypnotic bubbling of endless aquariums. It's a place where parents bring their kids for entertainment, such as a look at the "shark pit," a 2,500-gallon, saltwater pond with a 3-foot leopard shark (not for sale). Somewhere in the mix is general manager Danny Snyder, welcoming customers into what he calls "Kansas City's second zoo." Waldo Pets' specialty item is outdoor fish ponds with accessories and services to help customers build waterfalls and gardens in their backyards. People come from around the country to buy his supplies. Though a corporate pet store is set to open just a mile away in the coming months, Snyder says he's not worried about competition from the chain. "Their employees will call me. Plus, they will come in to shop," he says. Waldo Pets just offers more.

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I chose Waldo Pets over a more conveniant chain store because I come from a family business background. When I bring my business to a local company, I expect to pay a little more in exchange for quality service and customer care.

It's really a shame that Waldo Pets is unable to provide either. The staff was absent at best, the inventory abysmal, and though I purchased a simple fish bowl and supplies at a startling $21.00, the fish were not in stock. Three visits later, the fish are still not in. I am so disappointed in this store that I'd rather buy from even Walmart. They may be a bully corporate monopoly, but at at least you know they'll have what you want in stock for 40% of the cost.

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Posted by Zoe Jacobson on 06/19/2007 at 5:17 PM

I chose Waldo Pets over a more conveniant chain store because I come from a family business background. When I bring my business to a local company, I expect to pay a little more in exchange for quality service and customer care. It's really a shame that Waldo Pets is unable to provide either. The staff was absent at best, the inventory abysmal, and though I purchased a simple fish bowl and supplies at a startling $21.00, the fish were not in stock. Three visits later, the fish are still not in. I am so disappointed in this store that I'd rather buy from even Walmart. They may be a bully corporate monopoly, but at at least you know they'll have what you want in stock for 40% of the cost.

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Posted by Zoe Jacobson on 06/19/2007 at 2:17 PM
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