Every server in Kansas City could take lessons from veteran Robert Guiterrez, who embodies polish, manners and attention to detail. Guiterrez (who bears an uncanny resemblance to silent film star Ramon Navarro) learned the ropes by working at Jasper's for years. Also known to many diners as the good-natured host at the Kemper Museum's Café Sebastienne, he joined the American Restaurant five years ago. Guiterrez is so popular among the restaurant's guests that manager Solomon Melesse says he "sometimes can't find tables for all of his following. The guests just adore him. I don't know what he does, exactly, other than that it's legal, ethical and reasonable." Melesse may not know, but his fans do. "Robert manages to be charming, sexy, sweet and accommodating without saying a word," confesses one Guiterrezi. "It's all in the eyes and his smile."