How did Kansas City's card maker bank $4.4 billion in revenue last year? Partly by sending hometown jobs to China.

Hallmark cares enough to send the very best ... jobs to China 

How did Kansas City's card maker bank $4.4 billion in revenue last year? Partly by sending hometown jobs to China.

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Atteberry says that, when telling an employee that his or her job has been eliminated, managers explain that it's to keep the company healthy.

"We've been around a hundred years, and we want to be around a hundred more," Manning adds.

The managers concede that they don't have any figures to back up that assertion.

All four of the employees at the table say they firmly believe that the Hall family would never deliberately cut jobs simply to drive up profits. It's a common refrain at Hallmark, where the generous benefits program and the value on creativity have fashioned a largely loyal, if shrinking, workforce.

"The Halls are the most genuine and trustworthy people," Morrow says. She places her hand over her heart as she speaks. "I do not believe they would cut employees for profits."

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  • How did Kansas City's card maker bank $4.4 billion in revenue last year? Partly by sending hometown jobs to China.

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