For more than a decade, this independently owned bistro has more than held its own against its corporate competition on the Country Club Plaza. But the Classic Cup’s success has less to do with its menu and more to do with customer loyalty, an excellent wine list, a shady outdoor deck and a terrific people-watching dining strip on well-traveled 47th Street. Signature dishes — Thai-chicken pizza, rack of lamb, sandwiches and steaks — outclass the more adventurous choices on the menu, and desserts are always comforting, even when the servers are not. — Charles Ferruzza
Price: $-$$$$
Payment Type: All Major Credit Cards, Diners Club, cash
Parking: Garage
Reservations: Accepted, Recommended for Large Parties, Not Necessary
Attire: casual
Extra Info: smoking on back deck only
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I recently went to breakfast at the Classic Cup in Kansas City with the staff from my office. I have dairy allergies and ordered a cheeseless veggie omelet and received an omelet with cheese. When pointing this out to the young waiter, he did not look at my omelet but firmly confirmed there was NO cheese on my omelet. Thought maybe I should talk to the manager. She came to the table, did not introduce herself, did not ask what the problem was, but immediately started the conversation with "My chef has been here for years and I believe my chef, if he says there is no cheese on your omelet then there is no cheese". She, too, did not bother to look at my plate. I was astounded! What blatent bad customer service from a MANAGER of a respected local restaurant! So sad, when I can go anywhere in this city, ask for an omelet without cheese and if it comes, have it taken care of professionally. HORRIBLE SERVICE!
Rating Detail:
Food: 1
Service: 1
Atmosphere: 1
Value: 1
Overall: 1
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